Email merge HTML

In word2002 and outlook2002 installed performing an email
merge if I choose HTML format to send emails it does not
work. However, if I choose attachment or plaintext it does
work.

I have tried the word support but had no luck.

Thanks!!

Your post is too vague. List all the steps you are using in precise order.
You can choose the format in at least 2 different places. Define what you
mean by "doesn't work." What happens?
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
In word2002 and outlook2002 installed performing an email
merge if I choose HTML format to send emails it does not
work. However, if I choose attachment or plaintext it does
work.

I have tried the word support but had no luck.

Thanks!!

If I perform an email merge from Microsoft Word 2002 -
(tools - Letters and, mailing) in the last step (6 of 6)
we get an
"Merge to email dialog box " to select the Mail format in
which we want to send the email.

We have Plaintext, attachment and HTML options listed. If
we choose any option other than HTML the email will be
sent but it is not sent if we choose HTML.

Hope this is clear and thank you very much for the quick
reply.



-----Original Message-----
Your post is too vague. List all the steps you are using
in precise order.
You can choose the format in at least 2 different places.
Define what you
mean by "doesn't work." What happens?
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
In word2002 and outlook2002 installed performing an
email
merge if I choose HTML format to send emails it does not
work. However, if I choose attachment or plaintext it
does
work.

I have tried the word support but had no luck.

Thanks!!



.

It's a Word problem, then, not an Outlook one. You still didn't mention what
does happen.
What happens if you create the document in HTML format?
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
If I perform an email merge from Microsoft Word 2002 -
(tools - Letters and, mailing) in the last step (6 of 6)
we get an
"Merge to email dialog box " to select the Mail format in
which we want to send the email.

We have Plaintext, attachment and HTML options listed. If
we choose any option other than HTML the email will be
sent but it is not sent if we choose HTML.

Hope this is clear and thank you very much for the quick
reply.



-----Original Message-----
Your post is too vague. List all the steps you are using
in precise order.
You can choose the format in at least 2 different places.
Define what you
mean by "doesn't work." What happens?
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
In word2002 and outlook2002 installed performing an
email
merge if I choose HTML format to send emails it does not
work. However, if I choose attachment or plaintext it
does
work.

I have tried the word support but had no luck.

Thanks!!



.

Ok Let me explainm you the complete procedure I follow:

I Open Microsoft word 2002
Clcik on Tools - Lettera and Mailing
Mailmerge
Choose Email message
Follow the wizard until step 6
when we click on Merge
"Merge to email dialog box " to select the Mail format in
which we want to send the email.

In the dropdown if we choose HTML the email is "never sent"

If we choose Plaintext, attachment the email will be sent.

Also, I kept the same issue in word group and they asked
me to contact outlook.

Thank you for showing interest in this issue.

What data source are you using in this merge?
Why don't you try doing the merge from Outlook?
--
Russ Valentine
[MVP-Outlook]
wrote in message
...
Ok Let me explainm you the complete procedure I follow:

I Open Microsoft word 2002
Clcik on Tools - Lettera and Mailing
Mailmerge
Choose Email message
Follow the wizard until step 6
when we click on Merge
"Merge to email dialog box " to select the Mail format in
which we want to send the email.

In the dropdown if we choose HTML the email is "never sent"

If we choose Plaintext, attachment the email will be sent.

Also, I kept the same issue in word group and they asked
me to contact outlook.

Thank you for showing interest in this issue.

Are the messages created?

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


wrote in message
...
Ok Let me explainm you the complete procedure I follow:

I Open Microsoft word 2002
Clcik on Tools - Lettera and Mailing
Mailmerge
Choose Email message
Follow the wizard until step 6
when we click on Merge
"Merge to email dialog box " to select the Mail format in
which we want to send the email.

In the dropdown if we choose HTML the email is "never sent"

If we choose Plaintext, attachment the email will be sent.

Also, I kept the same issue in word group and they asked
me to contact outlook.

Thank you for showing interest in this issue.