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Outlook APPCRASH
Hi, I have a problem with starting Outlook in normal mode. I am running Vista.
Thanks for help. Problem signatu Problem Event Name: APPCRASH pplication Name: OUTLOOK.EXE Application Version: 11.0.8169.0 Application Timestamp: 465f28e3 Fault Module Name: mso.dll Fault Module Version: 11.0.8172.0 Fault Module Timestamp: 46771b00 Exception Code: c0000005 Exception Offset: 00037fe0 OS Version: 6.0.6002.2.2.0.768.3 Locale ID: 1051 Additional information about the problem: LCID: 1051 Brand: Office11Crash skulcid: 1051 |
#2
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Outlook APPCRASH
Can you repro this issue in Outlook Safe Mode?
Start- Run; outlook.exe /safe (note the space in the command) If it works now, your issue is most likely caused by an add-in. Which add-ins do you have installed? Disable them all and see if the issue still occurs. If not, you can enable them one-by-one to find the culprit. For details see; http://www.msoutlook.info/question/88 -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "iggispopis" wrote in message ... Hi, I have a problem with starting Outlook in normal mode. I am running Vista. Thanks for help. Problem signatu Problem Event Name: APPCRASH pplication Name: OUTLOOK.EXE Application Version: 11.0.8169.0 Application Timestamp: 465f28e3 Fault Module Name: mso.dll Fault Module Version: 11.0.8172.0 Fault Module Timestamp: 46771b00 Exception Code: c0000005 Exception Offset: 00037fe0 OS Version: 6.0.6002.2.2.0.768.3 Locale ID: 1051 Additional information about the problem: LCID: 1051 Brand: Office11Crash skulcid: 1051 |
#3
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Outlook APPCRASH
No, I canĀ“t repre this issue in Safe Mode and I have no add-inns instaled.
"Roady [MVP]" wrote: Can you repro this issue in Outlook Safe Mode? Start- Run; outlook.exe /safe (note the space in the command) If it works now, your issue is most likely caused by an add-in. Which add-ins do you have installed? Disable them all and see if the issue still occurs. If not, you can enable them one-by-one to find the culprit. For details see; http://www.msoutlook.info/question/88 -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "iggispopis" wrote in message ... Hi, I have a problem with starting Outlook in normal mode. I am running Vista. Thanks for help. Problem signatu Problem Event Name: APPCRASH pplication Name: OUTLOOK.EXE Application Version: 11.0.8169.0 Application Timestamp: 465f28e3 Fault Module Name: mso.dll Fault Module Version: 11.0.8172.0 Fault Module Timestamp: 46771b00 Exception Code: c0000005 Exception Offset: 00037fe0 OS Version: 6.0.6002.2.2.0.768.3 Locale ID: 1051 Additional information about the problem: LCID: 1051 Brand: Office11Crash skulcid: 1051 |
#4
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Outlook APPCRASH
iggispopis wrote:
No, I can“t repre this issue in Safe Mode and I have no add-inns instaled. If the error goes away when you run Outlook in its safe mode then the problem is caused by an add-on. Outlook will only list the registered add-ons. There are COM plug-ins used by Outlook that Outlook will not list. Safe mode will eliminate both add-ons and COM plug-ins. In Outlook, disable all add-ons that Outlook lists. This includes both add-ons and what COM plug-ins it lists. Whether these are shown together in one list or as separate add-on and plug-in lists depends on the version of Outlook that you did not mention. From the error message which states the version of Outlook is 11, I'm guessing that you are using Outlook 2003 - and that shows add-ons and COM plug-ins as separate lists under Tools - Options - Other tab - Advanced Options. The Add-in Manager lists the add-ons and the COM plug-ins list those types. Typically all the add-ons will be listed; however, sometimes some of the COM plug-ins are not listed. If you run okay in Outlook's safe mode, you know that an add-on or COM plug-in is the culprit. Then disable all the add-ons and COM plug-ins. If Outlook runs okay in that mode then an unlisted COM plug-in is the culprit. Since the plug-in isn't listed, you can't use Outlook to disable it. Your best bet is to go to the Add/Remove Programs applet in Control Panel and find all the extension programs listed for Outlook to figure out which one to uninstall. Just make a list of them all, uninstall them all, and retest. Then reinstall them one at a time until the problem resurfaces. |
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