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#21
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Outlook 2007 Address Book
Russ,
When you first suggested a new profile, you didn't say how. At any rate, the help screens led me to the same article, and as I said, I followed precisely, tested the connection, and it worked. Even though you did not tell me to do so, I created a new personal file for contacts and made both the new profile and new contact folder default. Address book shows no entries. Could the problem be in the application itself? "Russ Valentine [MVP-Outlook]" wrote: Well you certainly posted no information here. When done correctly the address book works fine. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Actually Russ, I found this same article, last night, and followed it precisely. I created a new profile, tested the connection, set it for the default profile and opened Outlook. None of my contacts show up in the address book "Russ Valentine [MVP-Outlook]" wrote: Sounds like you didn't create a new Outlook profile at all. What did you do? Follow the directions he http://support.microsoft.com/default...roduct=out2003 -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Russ, I created a new profile through the mail icon, in the control panel. No change. Can you possibly direct me to someone else if you are unable to help? I don't know what else to do. Once something is working, I don't mess around with settings. I greatly appreciate your assistance. Dale "Russ Valentine [MVP-Outlook]" wrote: If there is nothing you can select from the dropdown that will show your Contacts then you lost the connection between your address book view and your Contacts Folder. I sure don't know how you did it. Unfortunately, there is no way to repair it in Outlook 2007 without creating a new profile. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... I believe you are talking about the address book icon on the tool bar. If I click on this, a window opens where I have the opportunity to type in a name to search from one of 2 address books. No list of contacts appear. The first selected from the drop down is "contacts". If I type a name in to search, one contact will appear. The second choice from the drop down is outlook address book. If I search for a name, a message says there is nothing in this address book. Every other place I look; account settingsaddress bookchange, lists "contacts: personal folders", as my address book. In the propeties dialog box of the contacts personal folderoutlook address book, it lists "contacts" as the address book. "Russ Valentine [MVP-Outlook]" wrote: You aren't adding another address book. You're adding your Contacts Folder to your existing address book. Are you sure you are even looking in the right place for your Contacts? When you open your Address Book, can you not select your Contacts from the dropdown and see them? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... I deleted the the "Contacts:Personl Folders", Exited, and went back in to add a new address book. My only options are mobil address book, or outlook address book. It won't let me add outlook address book again, and when I click on change, "Contacts:Personal Folders" reappears. In the properties dialog box of the contacts folder, I cannot remove. "Russ Valentine [MVP-Outlook]" wrote: But you can remove it, right? If nothing appears when you view this folder in the address book view, then you have a corrupt link to your Contacts Folder. Remove this one and add the correct one. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Sorry Russ, perhaps I jumped ahead. First , I did exactly as you asked, and when I clicked on "change", a widow opened that showed my outlook address book as "contactsersonal folders". Within the same window, and above, the text said to go to properties in the contacts, personal folders. The dialog box showed that this folder was selected as the e-mail address book. As I said last night, there is a check mark in this box, but it is not "active", which is to say that the text and check box are light gray, and I couldn't change if I wanted to. I'm sorry for the confusion but, this is exactly what I see. Dale "Russ Valentine [MVP-Outlook]" wrote: Wait. You confused me. The view I asked for has no check box. You said it does. You didn't mean that, did you? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Hi Russ, I've been out of town. OK, the window shows the selected Outlook Address Book as "Contacts:Personal Folders". The text above this says that in the properties dialog box to check the box "Show this folder as the e-mail address book". The box has a check mark, but it is not "active". Dale "Russ Valentine [MVP-Outlook]" wrote: Go to Tools Account Settings Address Book Tab Outlook Address Book Change... What do you see? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Russ, Ok, I tried your suggestion. I only have 1 address book; "Contacts". This is the one that had been selected; as always. When I type a name into select names window that opens when I click on "To" in e-mail, no list of contacts appeares but, I can type a name in, click the search button and one name will appear. "Russ Valentine [MVP-Outlook]" wrote: No. I'm saying open the Address Book from your toolbar. In that view you will have the option to choose which Contacts Folder you want to display first. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Hi Russ, You helped me on a similar problem a couple of months ago on the PC in my office. In fact I looked your reply up to see if I could use to fix my home PC. I'm not sure I completely understand your response. When you say open address book, do you mean my Outlook contacts personal folder? One other thing I looked at prior to asking for help was to right click on the contacts folder properties. This opened a window called contact properties. By clicking on the Outlook Address Book tab, I can see that "Contacts" has been selected as the folder for my address book. Although there is a check mark in the box, the entire line is not "active", in other words, I can't uncheck, or check the box. Again everthing has worked fine for over a year then |
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Outlook 2007 Address Book
"dale1948" wrote in message
... Russ, When you first suggested a new profile, you didn't say how. At any rate, the help screens led me to the same article, and as I said, I followed precisely, tested the connection, and it worked. Even though you did not tell me to do so, I created a new personal file for contacts and made both the new profile and new contact folder default. Address book shows no entries. The reason the Contacts is empty is that you need to tell the new profile to use the old data file (pst). -- Asking a question? Please tell us the version of the application you are asking about, your OS, Service Pack level and the FULL contents of any error message(s) |
#23
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Outlook 2007 Address Book
For us to figure out what you did wrong (if anything), we would need to know
how your "created a new personal folder file for contacts" and what you mean by that. Outlook already creates a new personal folder file automatically with a new profile and that Contacts Folder is enabled as an email address book by default. Any other folder that you create, you'd have to designate as an email address book yourself. Finally, we'd have to know how you migrated your data to this new profile. Are you certain this address book doesn't work? Is it configured to display a Contacts folder that contains valid, resolved electronic addresses? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Russ, When you first suggested a new profile, you didn't say how. At any rate, the help screens led me to the same article, and as I said, I followed precisely, tested the connection, and it worked. Even though you did not tell me to do so, I created a new personal file for contacts and made both the new profile and new contact folder default. Address book shows no entries. Could the problem be in the application itself? "Russ Valentine [MVP-Outlook]" wrote: Well you certainly posted no information here. When done correctly the address book works fine. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Actually Russ, I found this same article, last night, and followed it precisely. I created a new profile, tested the connection, set it for the default profile and opened Outlook. None of my contacts show up in the address book "Russ Valentine [MVP-Outlook]" wrote: Sounds like you didn't create a new Outlook profile at all. What did you do? Follow the directions he http://support.microsoft.com/default...roduct=out2003 -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Russ, I created a new profile through the mail icon, in the control panel. No change. Can you possibly direct me to someone else if you are unable to help? I don't know what else to do. Once something is working, I don't mess around with settings. I greatly appreciate your assistance. Dale "Russ Valentine [MVP-Outlook]" wrote: If there is nothing you can select from the dropdown that will show your Contacts then you lost the connection between your address book view and your Contacts Folder. I sure don't know how you did it. Unfortunately, there is no way to repair it in Outlook 2007 without creating a new profile. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... I believe you are talking about the address book icon on the tool bar. If I click on this, a window opens where I have the opportunity to type in a name to search from one of 2 address books. No list of contacts appear. The first selected from the drop down is "contacts". If I type a name in to search, one contact will appear. The second choice from the drop down is outlook address book. If I search for a name, a message says there is nothing in this address book. Every other place I look; account settingsaddress bookchange, lists "contacts: personal folders", as my address book. In the propeties dialog box of the contacts personal folderoutlook address book, it lists "contacts" as the address book. "Russ Valentine [MVP-Outlook]" wrote: You aren't adding another address book. You're adding your Contacts Folder to your existing address book. Are you sure you are even looking in the right place for your Contacts? When you open your Address Book, can you not select your Contacts from the dropdown and see them? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... I deleted the the "Contacts:Personl Folders", Exited, and went back in to add a new address book. My only options are mobil address book, or outlook address book. It won't let me add outlook address book again, and when I click on change, "Contacts:Personal Folders" reappears. In the properties dialog box of the contacts folder, I cannot remove. "Russ Valentine [MVP-Outlook]" wrote: But you can remove it, right? If nothing appears when you view this folder in the address book view, then you have a corrupt link to your Contacts Folder. Remove this one and add the correct one. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Sorry Russ, perhaps I jumped ahead. First , I did exactly as you asked, and when I clicked on "change", a widow opened that showed my outlook address book as "contactsersonal folders". Within the same window, and above, the text said to go to properties in the contacts, personal folders. The dialog box showed that this folder was selected as the e-mail address book. As I said last night, there is a check mark in this box, but it is not "active", which is to say that the text and check box are light gray, and I couldn't change if I wanted to. I'm sorry for the confusion but, this is exactly what I see. Dale "Russ Valentine [MVP-Outlook]" wrote: Wait. You confused me. The view I asked for has no check box. You said it does. You didn't mean that, did you? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Hi Russ, I've been out of town. OK, the window shows the selected Outlook Address Book as "Contacts:Personal Folders". The text above this says that in the properties dialog box to check the box "Show this folder as the e-mail address book". The box has a check mark, but it is not "active". Dale "Russ Valentine [MVP-Outlook]" wrote: Go to Tools Account Settings Address Book Tab Outlook Address Book Change... What do you see? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Russ, Ok, I tried your suggestion. I only have 1 address book; "Contacts". This is the one that had been selected; as always. When I type a name into select names window that opens when I click on "To" in e-mail, no list of contacts appeares but, I can type a name in, click the search button and one name will appear. "Russ Valentine [MVP-Outlook]" wrote: No. I'm saying open the Address Book from your toolbar. In that view you will have the option to choose which Contacts Folder you want to display first. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Hi Russ, You helped me on a similar problem a couple of months ago on the PC in my office. In fact I looked your reply up to see if I could use to fix my home PC. I'm not sure I completely understand your response. When you say open address book, do you mean my Outlook contacts personal folder? One other thing I looked at prior to asking for help was to right click on the contacts folder properties. This opened a window called contact properties. By clicking on the Outlook Address Book tab, I can see that "Contacts" has been selected as the folder for my address book. Although there is a check mark in the box, the entire line is not "active", in other words, I can't uncheck, or check the box. Again everthing has worked fine for over a year then |
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Outlook 2007 Address Book
Russ,
I just noted 1 other thing. When I checked on the data files tab for the new profile, it was shown as Outlook5.pst. I added the original Outlook.pst and made it the default. My orinal in box, sent items, calender and contacts show up, but no address book. Dale "Russ Valentine [MVP-Outlook]" wrote: For us to figure out what you did wrong (if anything), we would need to know how your "created a new personal folder file for contacts" and what you mean by that. Outlook already creates a new personal folder file automatically with a new profile and that Contacts Folder is enabled as an email address book by default. Any other folder that you create, you'd have to designate as an email address book yourself. Finally, we'd have to know how you migrated your data to this new profile. Are you certain this address book doesn't work? Is it configured to display a Contacts folder that contains valid, resolved electronic addresses? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Russ, When you first suggested a new profile, you didn't say how. At any rate, the help screens led me to the same article, and as I said, I followed precisely, tested the connection, and it worked. Even though you did not tell me to do so, I created a new personal file for contacts and made both the new profile and new contact folder default. Address book shows no entries. Could the problem be in the application itself? "Russ Valentine [MVP-Outlook]" wrote: Well you certainly posted no information here. When done correctly the address book works fine. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Actually Russ, I found this same article, last night, and followed it precisely. I created a new profile, tested the connection, set it for the default profile and opened Outlook. None of my contacts show up in the address book "Russ Valentine [MVP-Outlook]" wrote: Sounds like you didn't create a new Outlook profile at all. What did you do? Follow the directions he http://support.microsoft.com/default...roduct=out2003 -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Russ, I created a new profile through the mail icon, in the control panel. No change. Can you possibly direct me to someone else if you are unable to help? I don't know what else to do. Once something is working, I don't mess around with settings. I greatly appreciate your assistance. Dale "Russ Valentine [MVP-Outlook]" wrote: If there is nothing you can select from the dropdown that will show your Contacts then you lost the connection between your address book view and your Contacts Folder. I sure don't know how you did it. Unfortunately, there is no way to repair it in Outlook 2007 without creating a new profile. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... I believe you are talking about the address book icon on the tool bar. If I click on this, a window opens where I have the opportunity to type in a name to search from one of 2 address books. No list of contacts appear. The first selected from the drop down is "contacts". If I type a name in to search, one contact will appear. The second choice from the drop down is outlook address book. If I search for a name, a message says there is nothing in this address book. Every other place I look; account settingsaddress bookchange, lists "contacts: personal folders", as my address book. In the propeties dialog box of the contacts personal folderoutlook address book, it lists "contacts" as the address book. "Russ Valentine [MVP-Outlook]" wrote: You aren't adding another address book. You're adding your Contacts Folder to your existing address book. Are you sure you are even looking in the right place for your Contacts? When you open your Address Book, can you not select your Contacts from the dropdown and see them? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... I deleted the the "Contacts:Personl Folders", Exited, and went back in to add a new address book. My only options are mobil address book, or outlook address book. It won't let me add outlook address book again, and when I click on change, "Contacts:Personal Folders" reappears. In the properties dialog box of the contacts folder, I cannot remove. "Russ Valentine [MVP-Outlook]" wrote: But you can remove it, right? If nothing appears when you view this folder in the address book view, then you have a corrupt link to your Contacts Folder. Remove this one and add the correct one. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Sorry Russ, perhaps I jumped ahead. First , I did exactly as you asked, and when I clicked on "change", a widow opened that showed my outlook address book as "contactsersonal folders". Within the same window, and above, the text said to go to properties in the contacts, personal folders. The dialog box showed that this folder was selected as the e-mail address book. As I said last night, there is a check mark in this box, but it is not "active", which is to say that the text and check box are light gray, and I couldn't change if I wanted to. I'm sorry for the confusion but, this is exactly what I see. Dale "Russ Valentine [MVP-Outlook]" wrote: Wait. You confused me. The view I asked for has no check box. You said it does. You didn't mean that, did you? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Hi Russ, I've been out of town. OK, the window shows the selected Outlook Address Book as "Contacts:Personal Folders". The text above this says that in the properties dialog box to check the box "Show this folder as the e-mail address book". The box has a check mark, but it is not "active". Dale "Russ Valentine [MVP-Outlook]" wrote: Go to Tools Account Settings Address Book Tab Outlook Address Book Change... What do you see? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Russ, Ok, I tried your suggestion. I only have 1 address book; "Contacts". This is the one that had been selected; as always. When I type a name into select names window that opens when I click on "To" in e-mail, no list of contacts appeares but, I can type a name in, click the search button and one name will appear. "Russ Valentine [MVP-Outlook]" wrote: No. I'm saying open the Address Book from your toolbar. In that view you will have the option to choose which Contacts Folder you want to display first. -- Russ Valentine |
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Outlook 2007 Address Book
In that case everything I speculated in my previous post was correct. I
would suggest you follow the directions I have already posted. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Russ, I just noted 1 other thing. When I checked on the data files tab for the new profile, it was shown as Outlook5.pst. I added the original Outlook.pst and made it the default. My orinal in box, sent items, calender and contacts show up, but no address book. Dale "Russ Valentine [MVP-Outlook]" wrote: For us to figure out what you did wrong (if anything), we would need to know how your "created a new personal folder file for contacts" and what you mean by that. Outlook already creates a new personal folder file automatically with a new profile and that Contacts Folder is enabled as an email address book by default. Any other folder that you create, you'd have to designate as an email address book yourself. Finally, we'd have to know how you migrated your data to this new profile. Are you certain this address book doesn't work? Is it configured to display a Contacts folder that contains valid, resolved electronic addresses? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Russ, When you first suggested a new profile, you didn't say how. At any rate, the help screens led me to the same article, and as I said, I followed precisely, tested the connection, and it worked. Even though you did not tell me to do so, I created a new personal file for contacts and made both the new profile and new contact folder default. Address book shows no entries. Could the problem be in the application itself? "Russ Valentine [MVP-Outlook]" wrote: Well you certainly posted no information here. When done correctly the address book works fine. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Actually Russ, I found this same article, last night, and followed it precisely. I created a new profile, tested the connection, set it for the default profile and opened Outlook. None of my contacts show up in the address book "Russ Valentine [MVP-Outlook]" wrote: Sounds like you didn't create a new Outlook profile at all. What did you do? Follow the directions he http://support.microsoft.com/default...roduct=out2003 -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Russ, I created a new profile through the mail icon, in the control panel. No change. Can you possibly direct me to someone else if you are unable to help? I don't know what else to do. Once something is working, I don't mess around with settings. I greatly appreciate your assistance. Dale "Russ Valentine [MVP-Outlook]" wrote: If there is nothing you can select from the dropdown that will show your Contacts then you lost the connection between your address book view and your Contacts Folder. I sure don't know how you did it. Unfortunately, there is no way to repair it in Outlook 2007 without creating a new profile. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... I believe you are talking about the address book icon on the tool bar. If I click on this, a window opens where I have the opportunity to type in a name to search from one of 2 address books. No list of contacts appear. The first selected from the drop down is "contacts". If I type a name in to search, one contact will appear. The second choice from the drop down is outlook address book. If I search for a name, a message says there is nothing in this address book. Every other place I look; account settingsaddress bookchange, lists "contacts: personal folders", as my address book. In the propeties dialog box of the contacts personal folderoutlook address book, it lists "contacts" as the address book. "Russ Valentine [MVP-Outlook]" wrote: You aren't adding another address book. You're adding your Contacts Folder to your existing address book. Are you sure you are even looking in the right place for your Contacts? When you open your Address Book, can you not select your Contacts from the dropdown and see them? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... I deleted the the "Contacts:Personl Folders", Exited, and went back in to add a new address book. My only options are mobil address book, or outlook address book. It won't let me add outlook address book again, and when I click on change, "Contacts:Personal Folders" reappears. In the properties dialog box of the contacts folder, I cannot remove. "Russ Valentine [MVP-Outlook]" wrote: But you can remove it, right? If nothing appears when you view this folder in the address book view, then you have a corrupt link to your Contacts Folder. Remove this one and add the correct one. -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Sorry Russ, perhaps I jumped ahead. First , I did exactly as you asked, and when I clicked on "change", a widow opened that showed my outlook address book as "contactsersonal folders". Within the same window, and above, the text said to go to properties in the contacts, personal folders. The dialog box showed that this folder was selected as the e-mail address book. As I said last night, there is a check mark in this box, but it is not "active", which is to say that the text and check box are light gray, and I couldn't change if I wanted to. I'm sorry for the confusion but, this is exactly what I see. Dale "Russ Valentine [MVP-Outlook]" wrote: Wait. You confused me. The view I asked for has no check box. You said it does. You didn't mean that, did you? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Hi Russ, I've been out of town. OK, the window shows the selected Outlook Address Book as "Contacts:Personal Folders". The text above this says that in the properties dialog box to check the box "Show this folder as the e-mail address book". The box has a check mark, but it is not "active". Dale "Russ Valentine [MVP-Outlook]" wrote: Go to Tools Account Settings Address Book Tab Outlook Address Book Change... What do you see? -- Russ Valentine [MVP-Outlook] "dale1948" wrote in message ... Russ, Ok, I tried your suggestion. I only have 1 address book; "Contacts". This is the one that had been selected; as always. When I type a name into select names window that opens when I click on "To" in e-mail, no list of contacts appeares but, I can type a name in, click the search button and one name will appear. "Russ Valentine [MVP-Outlook]" wrote: No. I'm saying open the Address Book from your toolbar. In that view you will have the option to choose which Contacts Folder you want to display first. -- Russ Valentine |
#26
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Outlook 2007 Address Book
"dale1948" wrote: I having been using this application for over 1 year, without problem. As of today, when composing a new e-mail, and clicking on "To", my outlook address book does not open. Instead, I get a window that says "Select Names:Contacts". In the past, my entire contacts listing opened up and I could click on the intended recipients. I've made no changes to any settings of which I'm aware. How can I change to the way it was? Thanks! Dale |
#27
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Outlook 2007 Address Book
Can anyone tell me if you can add a command button to add a contact from an
email to the address book. I tried the help menu ( bit of a misnomer) but it does show what the button might look like. I understand that Outlook doesn't save automatically the address of someone you reply to. Supposedly you can highlight an address in an open message and then click on this button. But I cannot find it. Any help would be wondeful. Thanks J "dale1948" wrote: I having been using this application for over 1 year, without problem. As of today, when composing a new e-mail, and clicking on "To", my outlook address book does not open. Instead, I get a window that says "Select Names:Contacts". In the past, my entire contacts listing opened up and I could click on the intended recipients. I've made no changes to any settings of which I'm aware. How can I change to the way it was? Thanks! Dale |
#28
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Outlook 2007 Address Book
"job" wrote in message
... Can anyone tell me if you can add a command button to add a contact from an email to the address book. I tried the help menu ( bit of a misnomer) but it does show what the button might look like. I understand that Outlook doesn't save automatically the address of someone you reply to. Supposedly you can highlight an address in an open message and then click on this button. But I cannot find it. If the address is in a recipient or sender field, right-click and choose Add to Contacts. If the address is in the body of the message, you can click it to open a new message addressed to that address, press Ctrl-K to resolve the address, then right-click it and choose Add to Contacts. If there are conditions other than these, explain them and we may be able to suggest something else. -- Brian Tillman [MVP-Outlook] |
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