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#1
November 14th, 2008, 06:45 PM
posted to microsoft.public.visio.general
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Are there telecommunications (PBX) shapes available ?
Trying to set up an IVR flow showing the call from the original person
dialing through the various transfer points. Would like to use telephone, PBX, etc. shapes. 
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#2
November 14th, 2008, 07:56 PM
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Are there telecommunications (PBX) shapes available ?
On Fri, 14 Nov 2008 10:45:01 -0800, bpouliot
wrote: Trying to set up an IVR flow showing the call from the original person dialing through the various transfer points. Would like to use telephone, PBX, etc. shapes. 30 seconds on Google found http://www.pbxinfo.com/avaya/6636-av...-stencils.html -- Regards, Paul Herber, Sandrila Ltd. Electronics for Visio http://www.electronics.sandrila.co.uk/
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#3
November 14th, 2008, 09:10 PM
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Are there telecommunications (PBX) shapes available ?
Thanks; this was helpful but I am looking for either something that has
either more generic telecom shapes to represent things like the LEC Central Office, or, specific to our Nortel systems. But, this was interesting and I've contacted my Nortel rep asking if they have something like these Avaya shapes. "Paul Herber" wrote: On Fri, 14 Nov 2008 10:45:01 -0800, bpouliot wrote: Trying to set up an IVR flow showing the call from the original person dialing through the various transfer points. Would like to use telephone, PBX, etc. shapes. 30 seconds on Google found http://www.pbxinfo.com/avaya/6636-av...-stencils.html -- Regards, Paul Herber, Sandrila Ltd. Electronics for Visio http://www.electronics.sandrila.co.uk/
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#4
November 15th, 2008, 03:18 PM
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Are there telecommunications (PBX) shapes available ?
"bpouliot" wrote in message
... Thanks; this was helpful but I am looking for either something that has either more generic telecom shapes to represent things like the LEC Central Office, or, specific to our Nortel systems. But, this was interesting and I've contacted my Nortel rep asking if they have something like these Avaya shapes. "Paul Herber" wrote: On Fri, 14 Nov 2008 10:45:01 -0800, bpouliot wrote: Trying to set up an IVR flow showing the call from the original person dialing through the various transfer points. Would like to use telephone, PBX, etc. shapes. 30 seconds on Google found http://www.pbxinfo.com/avaya/6636-av...-stencils.html -- Regards, Paul Herber, Sandrila Ltd. Electronics for Visio http://www.electronics.sandrila.co.uk/ Try http://products.nortel.com/go/visioicon_index.jsp I have done a few IVR (Interactive Voice Response(or automated answering systems )) flow charts and most of the features are standard flowchart shapes. John... Visio MVP
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#5
November 17th, 2008, 05:43 PM
posted to microsoft.public.visio.general
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Are there telecommunications (PBX) shapes available ?
That's wonderful! Just what I needed. Thanks
"John... Visio MVP" wrote: "bpouliot" wrote in message ... Thanks; this was helpful but I am looking for either something that has either more generic telecom shapes to represent things like the LEC Central Office, or, specific to our Nortel systems. But, this was interesting and I've contacted my Nortel rep asking if they have something like these Avaya shapes. "Paul Herber" wrote: On Fri, 14 Nov 2008 10:45:01 -0800, bpouliot wrote: Trying to set up an IVR flow showing the call from the original person dialing through the various transfer points. Would like to use telephone, PBX, etc. shapes. 30 seconds on Google found http://www.pbxinfo.com/avaya/6636-av...-stencils.html -- Regards, Paul Herber, Sandrila Ltd. Electronics for Visio http://www.electronics.sandrila.co.uk/ Try http://products.nortel.com/go/visioicon_index.jsp I have done a few IVR (Interactive Voice Response(or automated answering systems )) flow charts and most of the features are standard flowchart shapes. John... Visio MVP
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#6
July 25th, 2009, 08:36 AM
posted to microsoft.public.visio.general
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Are there telecommunications (PBX) shapes available ?
IVR flow showing the call from the original person dialing through the various transfer points. but how is it?  -- spikeinin ------------------------------------------------------------------------ spikeinin's Profile: http://www.thecodecage.com/forumz/member.php?userid=563 View this thread: http://www.thecodecage.com/forumz/sh...ad.php?t=29734
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#7
July 25th, 2009, 02:46 PM
posted to microsoft.public.visio.general
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Are there telecommunications (PBX) shapes available ?
you might start here...
http://www.microsoft.com/downloads/d...playlang=en&tm al "spikeinin" wrote in message ... IVR flow showing the call from the original person dialing through the various transfer points. but how is it? -- spikeinin ------------------------------------------------------------------------ spikeinin's Profile: http://www.thecodecage.com/forumz/member.php?userid=563 View this thread: http://www.thecodecage.com/forumz/sh...ad.php?t=29734
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#8
July 26th, 2009, 05:02 PM
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Are there telecommunications (PBX) shapes available ?
When I created IVR (Interactive Voice Response) flowcharts, I used basic
flowchart shapes, but added an extra shape for a CSA (Customer service agent, basically an operator). You can find similar shapes in the work flow stencils. John... Visio MVP "spikeinin" wrote in message ... IVR flow showing the call from the original person dialing through the various transfer points. but how is it? spikeinin ------------------------------------------------------------------------ spikeinin's Profile: http://www.thecodecage.com/forumz/member.php?userid=563 View this thread: http://www.thecodecage.com/forumz/sh...ad.php?t=29734
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