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#1
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Preparing to Install Since SP3
We're running Office XP and recently started installing SP3. On one PC
since installing SP3 every time the user opens Outlook they receive a preparing to install window on the screen. The window goes away after a few seconds and all appears to be well, but it happens every time they open Outlook. How do we make this stop? |
#2
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Preparing to Install Since SP3
Insert the CD and do a repair on Office. You might need to reapply SP3
again. -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more ----- "Karine Rivet" wrote in message ... We're running Office XP and recently started installing SP3. On one PC since installing SP3 every time the user opens Outlook they receive a preparing to install window on the screen. The window goes away after a few seconds and all appears to be well, but it happens every time they open Outlook. How do we make this stop? |
#3
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Preparing to Install Since SP3
Unfortunately I already tried running a repair and that didn't resolve the
problem. I also tried reapplying SP3 after running the repair, but it reported that SP3 was already installed and then didn't reapply itself. "Roady [MVP]" t wrote in message ... Insert the CD and do a repair on Office. You might need to reapply SP3 again. -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more ----- "Karine Rivet" wrote in message ... We're running Office XP and recently started installing SP3. On one PC since installing SP3 every time the user opens Outlook they receive a preparing to install window on the screen. The window goes away after a few seconds and all appears to be well, but it happens every time they open Outlook. How do we make this stop? |
#4
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Preparing to Install Since SP3
I did a full uninstall/reinstall of the entire Office suite and the message
persists. Does anyone have any more ideas? "Karine Rivet" wrote in message ... Unfortunately I already tried running a repair and that didn't resolve the problem. I also tried reapplying SP3 after running the repair, but it reported that SP3 was already installed and then didn't reapply itself. "Roady [MVP]" t wrote in message ... Insert the CD and do a repair on Office. You might need to reapply SP3 again. -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more ----- "Karine Rivet" wrote in message ... We're running Office XP and recently started installing SP3. On one PC since installing SP3 every time the user opens Outlook they receive a preparing to install window on the screen. The window goes away after a few seconds and all appears to be well, but it happens every time they open Outlook. How do we make this stop? |
#5
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Preparing to Install Since SP3
I deleted and recreated the Outlook profile and still the preparing to
install window persists. I also noticed that not only does Outlook pop-up the message when opening, but Word and PowerPoint do it as well. Excel and Access do not do it. Does anyone have any more ideas? "Karine Rivet" wrote in message ... I did a full uninstall/reinstall of the entire Office suite and the message persists. Does anyone have any more ideas? "Karine Rivet" wrote in message ... Unfortunately I already tried running a repair and that didn't resolve the problem. I also tried reapplying SP3 after running the repair, but it reported that SP3 was already installed and then didn't reapply itself. "Roady [MVP]" t wrote in message ... Insert the CD and do a repair on Office. You might need to reapply SP3 again. -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more ----- "Karine Rivet" wrote in message ... We're running Office XP and recently started installing SP3. On one PC since installing SP3 every time the user opens Outlook they receive a preparing to install window on the screen. The window goes away after a few seconds and all appears to be well, but it happens every time they open Outlook. How do we make this stop? |
#6
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Preparing to Install Since SP3
Sounds like a permissions issue or a windows profile corruption to me then.
You might want to try to give him/her admin rights to the machine once. Login and start the Office applications. Log off and remove the admin rights. Does it still happens when he/she logs on now? -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more ----- "Karine Rivet" wrote in message ... I deleted and recreated the Outlook profile and still the preparing to install window persists. I also noticed that not only does Outlook pop-up the message when opening, but Word and PowerPoint do it as well. Excel and Access do not do it. Does anyone have any more ideas? "Karine Rivet" wrote in message ... I did a full uninstall/reinstall of the entire Office suite and the message persists. Does anyone have any more ideas? "Karine Rivet" wrote in message ... Unfortunately I already tried running a repair and that didn't resolve the problem. I also tried reapplying SP3 after running the repair, but it reported that SP3 was already installed and then didn't reapply itself. "Roady [MVP]" t wrote in message ... Insert the CD and do a repair on Office. You might need to reapply SP3 again. -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more ----- "Karine Rivet" wrote in message ... We're running Office XP and recently started installing SP3. On one PC since installing SP3 every time the user opens Outlook they receive a preparing to install window on the screen. The window goes away after a few seconds and all appears to be well, but it happens every time they open Outlook. How do we make this stop? |
#7
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Preparing to Install Since SP3
I've been through the process of adding the user to the local admin group,
launching the applications and then removing them from the local admin group and unfortunately it didn't eliminate the message. I agree that it sounds like a permission issue; I just don't know how to fix it. Deleting/recreating the profile for this user is difficult because of the profile specific applications they use so the only real option would be to do a PC re-image or let the user live with the message since the message appears to have no consequence other than the annoyance and delay of seeing it when the applications are opened. Does anyone have any other ideas? "Roady [MVP]" t wrote in message ... Sounds like a permissions issue or a windows profile corruption to me then. You might want to try to give him/her admin rights to the machine once. Login and start the Office applications. Log off and remove the admin rights. Does it still happens when he/she logs on now? -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more ----- "Karine Rivet" wrote in message ... I deleted and recreated the Outlook profile and still the preparing to install window persists. I also noticed that not only does Outlook pop-up the message when opening, but Word and PowerPoint do it as well. Excel and Access do not do it. Does anyone have any more ideas? "Karine Rivet" wrote in message ... I did a full uninstall/reinstall of the entire Office suite and the message persists. Does anyone have any more ideas? "Karine Rivet" wrote in message ... Unfortunately I already tried running a repair and that didn't resolve the problem. I also tried reapplying SP3 after running the repair, but it reported that SP3 was already installed and then didn't reapply itself. "Roady [MVP]" t wrote in message ... Insert the CD and do a repair on Office. You might need to reapply SP3 again. -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more ----- "Karine Rivet" wrote in message ... We're running Office XP and recently started installing SP3. On one PC since installing SP3 every time the user opens Outlook they receive a preparing to install window on the screen. The window goes away after a few seconds and all appears to be well, but it happens every time they open Outlook. How do we make this stop? |
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