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Outlook 2007 Beta Can't open email problem



 
 
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  #1  
Old September 6th, 2006, 08:13 PM posted to microsoft.public.outlook.installation
bojacks
external usenet poster
 
Posts: 1
Default Outlook 2007 Beta Can't open email problem

I have just installed the 2007 beta and all are working fine except Outlook.
It works fine as long as I read mail in the preview pane. But when I double
click an email to open it in a new window the first one will open fine ans
when I try to open another one I get the "Microsoft Office Outlook has
encountered a problem and needs to close. We are sorry for the
inconvenience." error.

It doesn't matter how I open it. I can close the window and double click
another email, or I can use the previous or next item arrow. Both yeild the
same result. The only way around it is to close and then reopen Outlook and I
will again be able to open 1 email in it own window.

Anyone have any ideas.
Thanks
  #2  
Old September 6th, 2006, 08:30 PM posted to microsoft.public.outlook.installation
Roady [MVP]
external usenet poster
 
Posts: 23,553
Default Outlook 2007 Beta Can't open email problem

Make sure you have all your add-ins disabled. Most likely they will need to
be updated to be compatible with Outlook 2007. Don't forget about any virus
scanner that might be integrating with Outlook.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
"bojacks" wrote in message
...
I have just installed the 2007 beta and all are working fine except Outlook.
It works fine as long as I read mail in the preview pane. But when I double
click an email to open it in a new window the first one will open fine ans
when I try to open another one I get the "Microsoft Office Outlook has
encountered a problem and needs to close. We are sorry for the
inconvenience." error.

It doesn't matter how I open it. I can close the window and double click
another email, or I can use the previous or next item arrow. Both yeild the
same result. The only way around it is to close and then reopen Outlook and
I
will again be able to open 1 email in it own window.

Anyone have any ideas.
Thanks


 




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