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#1
October 26th, 2009, 11:39 AM
posted to microsoft.public.outlook.contacts
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Why won't Outlook contacts suddenly sync with MobileMe?
My XP machine seemed fine with Outlook 2003 + iPhone 3G + MobileMe. Calendar
and Contacts seemed to sync OK. Now on a new machine Vista: apparently the Contacts aren't syncing properly, intermittently at best. Kept getting FIRST SYNC ALERT time after time. Finally resolved this by deselecting Contacts from MobileMe and just syncing Calendar. Deleted all contacts from MobileMe cloud, reset everying and tried a completely fresh forced sync from Outlook. Calendar once again OK, but no contacts uploaded at all to MobileMe. Apple engineers are suggesting this a problem with my Vista account. Does this make sense? Anyone out there experienced the same and resolved, to get Outlook contacts back syncing via the cloud instead of USB? Many thanks! David, London 
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#2
October 26th, 2009, 12:34 PM
posted to microsoft.public.outlook.contacts
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Why won't Outlook contacts suddenly sync with MobileMe?
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#4
October 26th, 2009, 06:11 PM
posted to microsoft.public.outlook.contacts
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Why won't Outlook contacts suddenly sync with MobileMe?
Thanks Brian. Yes, Apple explicitly state compatibility with "Vista SP1 or
later" ... Regards, David "Brian Tillman [MVP - Outlook]" wrote: "David London" David wrote in message ... My XP machine seemed fine with Outlook 2003 + iPhone 3G + MobileMe. Calendar and Contacts seemed to sync OK. Now on a new machine Vista: apparently the Contacts aren't syncing properly, intermittently at best. Kept getting FIRST SYNC ALERT time after time. Finally resolved this by deselecting Contacts from MobileMe and just syncing Calendar. Deleted all contacts from MobileMe cloud, reset everying and tried a completely fresh forced sync from Outlook. Calendar once again OK, but no contacts uploaded at all to MobileMe. Apple engineers are suggesting this a problem with my Vista account. Does this make sense? Anyone out there experienced the same and resolved, to get Outlook contacts back syncing via the cloud instead of USB? Many thanks! Did you verify that MobileMe is compatible with Vista? -- Brian Tillman [MVP-Outlook] .
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#5
October 26th, 2009, 07:18 PM
posted to microsoft.public.outlook.contacts
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Why won't Outlook contacts suddenly sync with MobileMe?
"David London" wrote in message
... Thanks Brian. Yes, Apple explicitly state compatibility with "Vista SP1 or later" ... Outlook is completely passive in any sync operation. If you're getting sync errors, you should investigate the sync software. -- Brian Tillman [MVP-Outlook]
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#6
October 27th, 2009, 08:19 AM
posted to microsoft.public.outlook.contacts
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Why won't Outlook contacts suddenly sync with MobileMe?
Again thanks, Brian. I understand and am in long support dialogue with Apple on this. However, Apple says that some Outlook Add-ins can throw MobileMe. This poses a real challenge to me as an ordinary user, because diagnosis starts to get complicated for the uninitiated and certainly time-consuming. Don't software programers have a tool that can be loaded onto a PC to observe an application's code "in motion" and detect where the fault arises and therefore why? Appreciate any further advice and insight you might be able to offer. Wits end here! David London "Brian Tillman [MVP - Outlook]" wrote: "David London" wrote in message ... Thanks Brian. Yes, Apple explicitly state compatibility with "Vista SP1 or later" ... Outlook is completely passive in any sync operation. If you're getting sync errors, you should investigate the sync software. -- Brian Tillman [MVP-Outlook] .
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#7
October 27th, 2009, 11:59 AM
posted to microsoft.public.outlook.contacts
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Why won't Outlook contacts suddenly sync with MobileMe?
"David London" wrote in message
... Again thanks, Brian. I understand and am in long support dialogue with Apple on this. However, Apple says that some Outlook Add-ins can throw MobileMe. This poses a real challenge to me as an ordinary user, because diagnosis starts to get complicated for the uninitiated and certainly time-consuming. Don't software programers have a tool that can be loaded onto a PC to observe an application's code "in motion" and detect where the fault arises and therefore why? I don't know of any tool like that (though other might), it really shouldn't be too difficult to isolate the offending add-in. Disable them all in Outlook, enable MobileMe and one other and test. If that doesn't pan out, disable the second add-in and enable a third. Test again. Before too long, you should see the unwanted interaction and you'll know. -- Brian Tillman [MVP-Outlook]
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#8
October 27th, 2009, 05:45 PM
posted to microsoft.public.outlook.contacts
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Why won't Outlook contacts suddenly sync with MobileMe?
This doesn't sound that difficult, I agree. As a non-technical guy, my
concern had been that to disable any add-in without understanding its function was asking for trouble! So would I be right in saying that Outlook can perform its core functions without the add-ins, sufficient to add contacts and calendar events and send/receive emails? You imply this, I know, but just to be sure ... Again, thanks. David London "Brian Tillman [MVP - Outlook]" wrote: "David London" wrote in message ... Again thanks, Brian. I understand and am in long support dialogue with Apple on this. However, Apple says that some Outlook Add-ins can throw MobileMe. This poses a real challenge to me as an ordinary user, because diagnosis starts to get complicated for the uninitiated and certainly time-consuming. Don't software programers have a tool that can be loaded onto a PC to observe an application's code "in motion" and detect where the fault arises and therefore why? I don't know of any tool like that (though other might), it really shouldn't be too difficult to isolate the offending add-in. Disable them all in Outlook, enable MobileMe and one other and test. If that doesn't pan out, disable the second add-in and enable a third. Test again. Before too long, you should see the unwanted interaction and you'll know. -- Brian Tillman [MVP-Outlook] .
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#9
October 27th, 2009, 07:33 PM
posted to microsoft.public.outlook.contacts
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Why won't Outlook contacts suddenly sync with MobileMe?
"David London" wrote in message
news 
This doesn't sound that difficult, I agree. As a non-technical guy, my concern had been that to disable any add-in without understanding its function was asking for trouble! So would I be right in saying that Outlook can perform its core functions without the add-ins, sufficient to add contacts and calendar events and send/receive emails? You imply this, I know, but just to be sure ... Outlook should be completely fuinctional with no add-ins. It should hurt nothing to disable them while finding out where the interaction occurs. That's one of the things that the /safe command switch for Outlook does: starts Outlook without allowing any add-ins to load. -- Brian Tillman [MVP-Outlook]
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#10
October 28th, 2009, 02:01 PM
posted to microsoft.public.outlook.contacts
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Why won't Outlook contacts suddenly sync with MobileMe?
OK Brian, this has been really helpful. Much appreciated.
David London "Brian Tillman [MVP - Outlook]" wrote: "David London" wrote in message news
This doesn't sound that difficult, I agree. As a non-technical guy, my concern had been that to disable any add-in without understanding its function was asking for trouble! So would I be right in saying that Outlook can perform its core functions without the add-ins, sufficient to add contacts and calendar events and send/receive emails? You imply this, I know, but just to be sure ... Outlook should be completely fuinctional with no add-ins. It should hurt nothing to disable them while finding out where the interaction occurs. That's one of the things that the /safe command switch for Outlook does: starts Outlook without allowing any add-ins to load. -- Brian Tillman [MVP-Outlook] .
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