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Contacts problem
I'm using Outlook 2003 at work, via an exchange server - meaning I have
no access to or control of the settings on the server side. I have an extensive contacts list, that I use all the time. I have cleaned all the entries by exporting to a CSV, making sure firstnames are in firstname columns, etc, and then re-importing. When I look at my contacts list, it does exactly what I want - they are listed lastname, firstname, with the full name being shown firstname lastname. It functions exactly as desired when I go through my contacts. (I'm explicit here because I've had about 10 people tell me to change the contact list display option to lastname, firstname - which it already was and did correctly - because they didn't clearly understand my problem). Now, the problem: when I write an email, and then click on the "to" button to select the recipients, it goes to my contact list exactly as desired, but everyone is listed by firstname lastname. It is driving me crazy, because I don't always know their first names, and the focus blocking will force me to save the email, close it, open my contact list, look them up to find their first name, go back to the email, and find them via their first name. Possibly related additional (but much less annoying) problem: when I click the "to:" button to select recipients for an email, it sometimes lists the same person twice - one line for their email, and one for the phone number. I say sometimes, because I haven't been able to discern a pattern, and as I said before, I exported my contacts and cleaned up the CSV file, deleted my contacts, and imported the CSV file back in, so I don't think any of the data is any different. Anyone have any ideas? |
#2
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Contacts problem
See what the setting here is: Tools menu Email accounts View/Change
existing address books/directories Click Next Highlight Outlook Address Book Click Change. There should be a sort order option wrote in message ups.com... I'm using Outlook 2003 at work, via an exchange server - meaning I have no access to or control of the settings on the server side. I have an extensive contacts list, that I use all the time. I have cleaned all the entries by exporting to a CSV, making sure firstnames are in firstname columns, etc, and then re-importing. When I look at my contacts list, it does exactly what I want - they are listed lastname, firstname, with the full name being shown firstname lastname. It functions exactly as desired when I go through my contacts. (I'm explicit here because I've had about 10 people tell me to change the contact list display option to lastname, firstname - which it already was and did correctly - because they didn't clearly understand my problem). Now, the problem: when I write an email, and then click on the "to" button to select the recipients, it goes to my contact list exactly as desired, but everyone is listed by firstname lastname. It is driving me crazy, because I don't always know their first names, and the focus blocking will force me to save the email, close it, open my contact list, look them up to find their first name, go back to the email, and find them via their first name. Possibly related additional (but much less annoying) problem: when I click the "to:" button to select recipients for an email, it sometimes lists the same person twice - one line for their email, and one for the phone number. I say sometimes, because I haven't been able to discern a pattern, and as I said before, I exported my contacts and cleaned up the CSV file, deleted my contacts, and imported the CSV file back in, so I don't think any of the data is any different. Anyone have any ideas? |
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