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#1
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Why won't the find a contact toolbar search my contacts?
I'm trying to use the 'find a contact' bar in Outlook. However, when I type
in a name in the box and search, it doesn't recognize any of the contacts - Help! |
#2
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Post your Outlook version.
List the steps you used to create your Contacts and configure your Outlook profile. Ensure that your profile contains the Outlook Address Book and that each of your folders is enabled as an email address book in its properties. -- Russ Valentine [MVP-Outlook] "denvercheese" wrote in message ... I'm trying to use the 'find a contact' bar in Outlook. However, when I type in a name in the box and search, it doesn't recognize any of the contacts - Help! |
#3
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I am having the same damn problem!! We just recently upgraded our Exchange
from 5.5 to 2003, but since only a handful of users actually use the Find command for Contacts, we don't know if the problem occurred before or after the upgrade. And, we are using both Outlook 2003 and Outlook 2003, both with various version levels of service packs, and it happens with all. I can open my Contacts folder, click the Find button at the top, and type just the letter "E". It will only find half of the Contacts that have the letter "E" in their name or Company name. If I put in a full last name or something, it won't find anything at all. But, I can search for messages in the same way under the Inbox and the Find feature works great. What's the deal??? "Russ Valentine [MVP-Outlook]" wrote: Post your Outlook version. List the steps you used to create your Contacts and configure your Outlook profile. Ensure that your profile contains the Outlook Address Book and that each of your folders is enabled as an email address book in its properties. -- Russ Valentine [MVP-Outlook] "denvercheese" wrote in message ... I'm trying to use the 'find a contact' bar in Outlook. However, when I type in a name in the box and search, it doesn't recognize any of the contacts - Help! |
#4
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This is not reproducible problem that I've seen. I do know that users have
been reporting some inconsistent results using Find when using cached mode. If you create a new profile from scratch, does anything improve? -- Russ Valentine [MVP-Outlook] "RickM" wrote in message ... I am having the same damn problem!! We just recently upgraded our Exchange from 5.5 to 2003, but since only a handful of users actually use the Find command for Contacts, we don't know if the problem occurred before or after the upgrade. And, we are using both Outlook 2003 and Outlook 2003, both with various version levels of service packs, and it happens with all. I can open my Contacts folder, click the Find button at the top, and type just the letter "E". It will only find half of the Contacts that have the letter "E" in their name or Company name. If I put in a full last name or something, it won't find anything at all. But, I can search for messages in the same way under the Inbox and the Find feature works great. What's the deal??? "Russ Valentine [MVP-Outlook]" wrote: Post your Outlook version. List the steps you used to create your Contacts and configure your Outlook profile. Ensure that your profile contains the Outlook Address Book and that each of your folders is enabled as an email address book in its properties. -- Russ Valentine [MVP-Outlook] "denvercheese" wrote in message ... I'm trying to use the 'find a contact' bar in Outlook. However, when I type in a name in the box and search, it doesn't recognize any of the contacts - Help! |
#5
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Just tried, and no that didn't help.
"Russ Valentine [MVP-Outlook]" wrote: This is not reproducible problem that I've seen. I do know that users have been reporting some inconsistent results using Find when using cached mode. If you create a new profile from scratch, does anything improve? -- Russ Valentine [MVP-Outlook] "RickM" wrote in message ... I am having the same damn problem!! We just recently upgraded our Exchange from 5.5 to 2003, but since only a handful of users actually use the Find command for Contacts, we don't know if the problem occurred before or after the upgrade. And, we are using both Outlook 2003 and Outlook 2003, both with various version levels of service packs, and it happens with all. I can open my Contacts folder, click the Find button at the top, and type just the letter "E". It will only find half of the Contacts that have the letter "E" in their name or Company name. If I put in a full last name or something, it won't find anything at all. But, I can search for messages in the same way under the Inbox and the Find feature works great. What's the deal??? "Russ Valentine [MVP-Outlook]" wrote: Post your Outlook version. List the steps you used to create your Contacts and configure your Outlook profile. Ensure that your profile contains the Outlook Address Book and that each of your folders is enabled as an email address book in its properties. -- Russ Valentine [MVP-Outlook] "denvercheese" wrote in message ... I'm trying to use the 'find a contact' bar in Outlook. However, when I type in a name in the box and search, it doesn't recognize any of the contacts - Help! |
#6
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What about my question about cached mode?
-- Russ Valentine [MVP-Outlook] "RickM" wrote in message ... Just tried, and no that didn't help. "Russ Valentine [MVP-Outlook]" wrote: This is not reproducible problem that I've seen. I do know that users have been reporting some inconsistent results using Find when using cached mode. If you create a new profile from scratch, does anything improve? -- Russ Valentine [MVP-Outlook] "RickM" wrote in message ... I am having the same damn problem!! We just recently upgraded our Exchange from 5.5 to 2003, but since only a handful of users actually use the Find command for Contacts, we don't know if the problem occurred before or after the upgrade. And, we are using both Outlook 2003 and Outlook 2003, both with various version levels of service packs, and it happens with all. I can open my Contacts folder, click the Find button at the top, and type just the letter "E". It will only find half of the Contacts that have the letter "E" in their name or Company name. If I put in a full last name or something, it won't find anything at all. But, I can search for messages in the same way under the Inbox and the Find feature works great. What's the deal??? "Russ Valentine [MVP-Outlook]" wrote: Post your Outlook version. List the steps you used to create your Contacts and configure your Outlook profile. Ensure that your profile contains the Outlook Address Book and that each of your folders is enabled as an email address book in its properties. -- Russ Valentine [MVP-Outlook] "denvercheese" wrote in message ... I'm trying to use the 'find a contact' bar in Outlook. However, when I type in a name in the box and search, it doesn't recognize any of the contacts - Help! |
#7
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We have always run in normal mode.
"Russ Valentine [MVP-Outlook]" wrote: What about my question about cached mode? -- Russ Valentine [MVP-Outlook] "RickM" wrote in message ... Just tried, and no that didn't help. "Russ Valentine [MVP-Outlook]" wrote: This is not reproducible problem that I've seen. I do know that users have been reporting some inconsistent results using Find when using cached mode. If you create a new profile from scratch, does anything improve? -- Russ Valentine [MVP-Outlook] "RickM" wrote in message ... I am having the same damn problem!! We just recently upgraded our Exchange from 5.5 to 2003, but since only a handful of users actually use the Find command for Contacts, we don't know if the problem occurred before or after the upgrade. And, we are using both Outlook 2003 and Outlook 2003, both with various version levels of service packs, and it happens with all. I can open my Contacts folder, click the Find button at the top, and type just the letter "E". It will only find half of the Contacts that have the letter "E" in their name or Company name. If I put in a full last name or something, it won't find anything at all. But, I can search for messages in the same way under the Inbox and the Find feature works great. What's the deal??? "Russ Valentine [MVP-Outlook]" wrote: Post your Outlook version. List the steps you used to create your Contacts and configure your Outlook profile. Ensure that your profile contains the Outlook Address Book and that each of your folders is enabled as an email address book in its properties. -- Russ Valentine [MVP-Outlook] "denvercheese" wrote in message ... I'm trying to use the 'find a contact' bar in Outlook. However, when I type in a name in the box and search, it doesn't recognize any of the contacts - Help! |
#8
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Then I have seen no repros for your problem in Outlook. I'd check with the
Exchange guys. -- Russ Valentine [MVP-Outlook] "RickM" wrote in message ... We have always run in normal mode. "Russ Valentine [MVP-Outlook]" wrote: What about my question about cached mode? -- Russ Valentine [MVP-Outlook] "RickM" wrote in message ... Just tried, and no that didn't help. "Russ Valentine [MVP-Outlook]" wrote: This is not reproducible problem that I've seen. I do know that users have been reporting some inconsistent results using Find when using cached mode. If you create a new profile from scratch, does anything improve? -- Russ Valentine [MVP-Outlook] "RickM" wrote in message ... I am having the same damn problem!! We just recently upgraded our Exchange from 5.5 to 2003, but since only a handful of users actually use the Find command for Contacts, we don't know if the problem occurred before or after the upgrade. And, we are using both Outlook 2003 and Outlook 2003, both with various version levels of service packs, and it happens with all. I can open my Contacts folder, click the Find button at the top, and type just the letter "E". It will only find half of the Contacts that have the letter "E" in their name or Company name. If I put in a full last name or something, it won't find anything at all. But, I can search for messages in the same way under the Inbox and the Find feature works great. What's the deal??? "Russ Valentine [MVP-Outlook]" wrote: Post your Outlook version. List the steps you used to create your Contacts and configure your Outlook profile. Ensure that your profile contains the Outlook Address Book and that each of your folders is enabled as an email address book in its properties. -- Russ Valentine [MVP-Outlook] "denvercheese" wrote in message ... I'm trying to use the 'find a contact' bar in Outlook. However, when I type in a name in the box and search, it doesn't recognize any of the contacts - Help! |
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