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#1
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What gives - lost my standard context-menu
I've been using Word of all flavors since there has ever been Microsoft
Office... Anyway, one of my workstations in a development firm I contract with has Office 2003 on it. A rather frustrating problem has developed recently - and this issue ONLY occurs inside Word (not within Outlook, which uses Word as its editor). If I have a multi-page document open in Word, if I select a phrase with the mouse (or using the keyboard) and right-click on the selection, I do not get the normal context-sensitive menu I expect - rather I get a "move" menu containing the following options: Move Here, Copy Here, Link Here {greyed out}, and Cancel. Another quirk I'm noticing: if I am on that multi-page document and I try to select an area with the mouse that spans a region exceeding the screen boundary, I get "stuck" in a scrolling mode that I can't escape out of until the top or bottom of the document is reached. This is affecting my peace-of-mind, but I have so little time and am at a loss what to google to see if I can find a solution. Something got changed on this workstation and I have no idea what. It could be someone is playing a joke - but, I'm not one to acknowledge this and am stubborn enough to pretend there's no problem, rather I'm looking at it as a challenge - but simply do not have the time to play around. So, I'm asking - anyone ever run across this behavior and if so, what was the cause and what was the solution??? humbly, Da Lizard |
#2
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What gives - lost my standard context-menu
If you see a context/shortcut menu with Move Here, Copy Here, etc then that
indicates you are dragging the selected text slightly. Try selecting some text and right-dragging it and you'll see the menu. It could be the sensitivity or another setting of your mouse has been changed. If that's the case it could account for both issues you've noted. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP https://mvp.support.microsoft.com/profile/Melton What is a Microsoft MVP? http://mvp.support.microsoft.com/gp/mvpfaqs Guides for the Office 2007 Interface: http://office.microsoft.com/en-us/tr...295841033.aspx "BProc_Lizard" wrote in message ... I've been using Word of all flavors since there has ever been Microsoft Office... Anyway, one of my workstations in a development firm I contract with has Office 2003 on it. A rather frustrating problem has developed recently - and this issue ONLY occurs inside Word (not within Outlook, which uses Word as its editor). If I have a multi-page document open in Word, if I select a phrase with the mouse (or using the keyboard) and right-click on the selection, I do not get the normal context-sensitive menu I expect - rather I get a "move" menu containing the following options: Move Here, Copy Here, Link Here {greyed out}, and Cancel. Another quirk I'm noticing: if I am on that multi-page document and I try to select an area with the mouse that spans a region exceeding the screen boundary, I get "stuck" in a scrolling mode that I can't escape out of until the top or bottom of the document is reached. This is affecting my peace-of-mind, but I have so little time and am at a loss what to google to see if I can find a solution. Something got changed on this workstation and I have no idea what. It could be someone is playing a joke - but, I'm not one to acknowledge this and am stubborn enough to pretend there's no problem, rather I'm looking at it as a challenge - but simply do not have the time to play around. So, I'm asking - anyone ever run across this behavior and if so, what was the cause and what was the solution??? humbly, Da Lizard |
#3
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What gives - lost my standard context-menu
Nope, that's not it. I don't necessarily have to select anything. Just
right-clicking in any area of text, selected or not, will display this "Move" context/shortcut menu when I should be getting the standard "text" context menu. I already checked mouse settings, but that's not it. Besides, all these things work fine in Outlook when either reading or writing email (which I understand is using the "Word" engine for editing) - when I right-click within Outlook within any area of text, I get the correct conext menu. So, it's not the mouse... or any sensitivity setting (which, btw, don't appear to be any different than settings for two other machines within my office - seems everything is default settings). Da Lizard "Beth Melton" wrote: If you see a context/shortcut menu with Move Here, Copy Here, etc then that indicates you are dragging the selected text slightly. Try selecting some text and right-dragging it and you'll see the menu. It could be the sensitivity or another setting of your mouse has been changed. If that's the case it could account for both issues you've noted. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP |
#4
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What gives - lost my standard context-menu
If that's the case then does it occur if you start Word in Safe Mode? Hold
Ctrl while starting Word and continue holding Ctrl until you're prompted to start in Safe Mode. If the menu doesn't appear then the likely culprit is an add-in. Did you install anything recently? ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP https://mvp.support.microsoft.com/profile/Melton What is a Microsoft MVP? http://mvp.support.microsoft.com/gp/mvpfaqs Guides for the Office 2007 Interface: http://office.microsoft.com/en-us/tr...295841033.aspx "BProc_Lizard" wrote in message ... Nope, that's not it. I don't necessarily have to select anything. Just right-clicking in any area of text, selected or not, will display this "Move" context/shortcut menu when I should be getting the standard "text" context menu. I already checked mouse settings, but that's not it. Besides, all these things work fine in Outlook when either reading or writing email (which I understand is using the "Word" engine for editing) - when I right-click within Outlook within any area of text, I get the correct conext menu. So, it's not the mouse... or any sensitivity setting (which, btw, don't appear to be any different than settings for two other machines within my office - seems everything is default settings). Da Lizard "Beth Melton" wrote: If you see a context/shortcut menu with Move Here, Copy Here, etc then that indicates you are dragging the selected text slightly. Try selecting some text and right-dragging it and you'll see the menu. It could be the sensitivity or another setting of your mouse has been changed. If that's the case it could account for both issues you've noted. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP |
#5
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What gives - lost my standard context-menu
Ah-Hah! OK - Step 2, Complete. Word loaded in SAFE mode. AND I load a
sample Word document, right-click in an area of text within the document... *{sound of a brass fanfare}* YES! The correct context-menu DOES appear. So... now, the question of the hour. How do I get this behavior in "Normal" mode (as opposed to SAFE)? --Da Lizard "Beth Melton" wrote: If that's the case then does it occur if you start Word in Safe Mode? Hold Ctrl while starting Word and continue holding Ctrl until you're prompted to start in Safe Mode. If the menu doesn't appear then the likely culprit is an add-in. Did you install anything recently? ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP https://mvp.support.microsoft.com/profile/Melton What is a Microsoft MVP? http://mvp.support.microsoft.com/gp/mvpfaqs Guides for the Office 2007 Interface: http://office.microsoft.com/en-us/tr...295841033.aspx |
#6
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What gives - lost my standard context-menu
*BLUSH*
After closing Word (which was opened in SAFE mode) and re-opening it (Normally), then arbitrarily typing something in the blank page, then right-clicking at the cursor location... *{sound of brass fanfare}* YES! The correct context-menu DOES appear. Problem SOLVED!!! Thanks Beth for walking me through it! I still don't know what caused the issue in the first place; some sort of glitch? Or could it be some registry setting that somehow magically reset when opened in SAFE mode? But now I can feel like I have redeemed myself without making any accusations within the office. And, no one is any more foolish nor wiser, life goes on Da Lizard "BProc_Lizard" wrote: Ah-Hah! OK - Step 2, Complete. Word loaded in SAFE mode. AND I load a sample Word document, right-click in an area of text within the document... *{sound of a brass fanfare}* YES! The correct context-menu DOES appear. So... now, the question of the hour. How do I get this behavior in "Normal" mode (as opposed to SAFE)? --Da Lizard "Beth Melton" wrote: If that's the case then does it occur if you start Word in Safe Mode? Hold Ctrl while starting Word and continue holding Ctrl until you're prompted to start in Safe Mode. If the menu doesn't appear then the likely culprit is an add-in. Did you install anything recently? ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP https://mvp.support.microsoft.com/profile/Melton What is a Microsoft MVP? http://mvp.support.microsoft.com/gp/mvpfaqs Guides for the Office 2007 Interface: http://office.microsoft.com/en-us/tr...295841033.aspx |
#7
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What gives - lost my standard context-menu
As the article at http://word.mvps.org/FAQs/AppErrors/MissingMenusEtc.htm
states, sometimes just starting in Safe Mode seems to "kickstart" Word and is all that is needed to put it back on track. Apparently, yours was one such case. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "BProc_Lizard" wrote in message ... *BLUSH* After closing Word (which was opened in SAFE mode) and re-opening it (Normally), then arbitrarily typing something in the blank page, then right-clicking at the cursor location... *{sound of brass fanfare}* YES! The correct context-menu DOES appear. Problem SOLVED!!! Thanks Beth for walking me through it! I still don't know what caused the issue in the first place; some sort of glitch? Or could it be some registry setting that somehow magically reset when opened in SAFE mode? But now I can feel like I have redeemed myself without making any accusations within the office. And, no one is any more foolish nor wiser, life goes on Da Lizard "BProc_Lizard" wrote: Ah-Hah! OK - Step 2, Complete. Word loaded in SAFE mode. AND I load a sample Word document, right-click in an area of text within the document... *{sound of a brass fanfare}* YES! The correct context-menu DOES appear. So... now, the question of the hour. How do I get this behavior in "Normal" mode (as opposed to SAFE)? --Da Lizard "Beth Melton" wrote: If that's the case then does it occur if you start Word in Safe Mode? Hold Ctrl while starting Word and continue holding Ctrl until you're prompted to start in Safe Mode. If the menu doesn't appear then the likely culprit is an add-in. Did you install anything recently? ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP https://mvp.support.microsoft.com/profile/Melton What is a Microsoft MVP? http://mvp.support.microsoft.com/gp/mvpfaqs Guides for the Office 2007 Interface: http://office.microsoft.com/en-us/tr...295841033.aspx |
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