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Outlook 2003 and Outlook 2002 may crash after you install Office XP on a compute



 
 
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  #1  
Old September 1st, 2004, 04:50 PM
joniknox \(removethis\) @msn.com
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Default Outlook 2003 and Outlook 2002 may crash after you install Office XP on a compute

I had to reload 2002 XP Office Professional on a new
computer after a laptop's motherboard died; didn't even
think that the Trial 2003 Office was on there and a
possible conflict. There is.

If I follow Microsoft's instructions to Add/Remove 2003,
will I lose the data already there (email boxes I've set
up over the last coupole of days with messages)??

What is the name of the file if I want to back it up--
just in case it is lost in the change?

Thank you!!
Joni
  #2  
Old September 1st, 2004, 05:02 PM
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Default

Let me clarify, if necessary....

The boxes/messages that I'm trying to 'save' came in
under the Trial Office 2003 software with the new
laptop. I would prefer to use the software I already
own: Office XP Professional, ver 2002

If I delete the trial 2003 software, will I lose what
I've already created while using that software??


  #3  
Old September 1st, 2004, 05:04 PM
Timothy L
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Default

Your Outlook 2003 data should be located somewhere in the \Documents and
Settings\
folder on drive C (or the drive that Windows is loaded on).

This data should remain even if you uninstall Office/Outlook 2003.

The exact location will be different depending on what your log on name is
for Windows. (i.e. if you log on as "Joni" when you start Windows, then you
would find the \Joni\ folder within the \Documents and Settings\ folder).


The information you would be looking for would be in (by default):
C:\Documents and Settings\---NAME--HERE---\Local Settings\Application
Data\Microsoft\Outlook\

For you, it might be (if you use "Mark" as your Windows log on name):
C:\Documents and Settings\Joni\Local Settings\Application
Data\Microsoft\Outlook\


You'd be looking for a file called Outlook.pst
The Type column next to it may say "Office Data File" just in case you don't
see the .pst extension at the end. (in Details view)




Additional Office settings files can also be found in:
C:\Documents and Settings\---NAME--HERE---\Application
Data\Microsoft\Office\

For you, it might be:
C:\Documents and Settings\Joni\Application Data\Microsoft\Office\




"joniknox (removethis) @msn.com" wrote
in message ...
I had to reload 2002 XP Office Professional on a new
computer after a laptop's motherboard died; didn't even
think that the Trial 2003 Office was on there and a
possible conflict. There is.

If I follow Microsoft's instructions to Add/Remove 2003,
will I lose the data already there (email boxes I've set
up over the last coupole of days with messages)??

What is the name of the file if I want to back it up--
just in case it is lost in the change?

Thank you!!
Joni



  #4  
Old September 1st, 2004, 05:23 PM
Gordon
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Default

"Timothy L" wrote in message
...
Your Outlook 2003 data should be located somewhere in the \Documents and
Settings\
folder on drive C (or the drive that Windows is loaded on).

This data should remain even if you uninstall Office/Outlook 2003.

The exact location will be different depending on what your log on name is
for Windows. (i.e. if you log on as "Joni" when you start Windows, then

you
would find the \Joni\ folder within the \Documents and Settings\ folder).



There is one major problem - if the pst file was created in the new (2003)
format, the only way to use it in a previous version of Outlook is to open
it in Outlook 2003 and then "save as" a previous version of the pst. As the
OP says he can't run Outlook, he's got a potential problem.


  #5  
Old September 1st, 2004, 05:47 PM
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Default

Thank you, Timothy!

I couldn't remember the name of the file or extension
(PST)... found it and backed it up, just in case.

Wish me luck!
(Are you with Microsoft or just a pro?!)
  #6  
Old September 1st, 2004, 05:55 PM
Gordon
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Default

wrote in message
...
Thank you, Timothy!

I couldn't remember the name of the file or extension
(PST)... found it and backed it up, just in case.

Wish me luck!
(Are you with Microsoft or just a pro?!)


See my post about the FORMAT of the pst file.


  #7  
Old September 1st, 2004, 06:06 PM
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Default

Aaack!!

I just uninstaslled 2003.... (and yes, found I could not
open the program properly.....)

Does this mean I need to reinstall 2003? (Yikes; it came
preloaded with the new laptop....)


  #8  
Old September 1st, 2004, 06:09 PM
Sue Mosher [MVP-Outlook]
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Default

There is no such Save As command for an entire .pst file. The solution is to
create a new .pst file in the Outlook 97-2002 legacy format and then export
the Outlook 2003 data to it.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"Gordon" wrote in message
...

There is one major problem - if the pst file was created in the new (2003)
format, the only way to use it in a previous version of Outlook is to open
it in Outlook 2003 and then "save as" a previous version of the pst. As
the
OP says he can't run Outlook, he's got a potential problem.



  #9  
Old September 1st, 2004, 06:49 PM
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Default

Hi Sue,

The Outlook Help showed me how to do this, so I'm on my
way.... but I still have to do the rest....
import/move....?? This is probably where this will snag
me up (again).

What a mess I've made for myself!!
  #10  
Old September 1st, 2004, 10:01 PM
Timothy L
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Default

I wouldn't consider my self a pro when it comes to Office, but when it comes
to Windows, I know my way around.

And I also purchased Office Professional Edition 2003 not to long ago.
August 9th of this year (2004) to be exact.

Anyway, I just knew where the settings and other stuff saved by user would
be located on the hard drive. Knowing that from when I last used Office 97
Standard, I figured I wouldn't need to look far for the Office 2003 files.



And no, I don't work for Microsoft or have anything to do with them except
for using their Operation System and other programs (such as Office).



wrote in message
...
Thank you, Timothy!

...
(Are you with Microsoft or just a pro?!)



 




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