Finding CONTACTS folders

...consolidate them by dragging items from one folder to another then
closing the unwanted folder by right-clicking it and choosing Close.

Good morning, Sue. I'm consolidating my two "Contacts" folders but can't
find a Close command. I'm using Outlook 2003 (11.6359.6408) SP1. I've
selected the Folder List at the bottom of the navigation pane, highlighted
the "Contacts" icon, right clicked, but there's no "Close" command. There's
an "Open" and a "Remove From My Contacts" but no "Close".

"Sue Mosher [MVP-Outlook]" wrote in message
...
Yes, that's what I wanted you to see. (But you didn't answer my icon
question.) You (and you alone) must decide whether to continue using both
Personal Folders files or to consolidate them by dragging items from one
folder to another then closing the unwanted folder by right-clicking it and
choosing Close.

Again, I urge strongly you to stick with the Folder List instead of using
the Mail navigation pane, which will *****NOT***** show you all your
folders. Only the Folder List can do that.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"John Gregory" wrote in message
...
This may be significant; I have TWO "Personal Folders. When I go to the
Mail
menu and look at the folder structure on those navigation windows at the
left, I find - under "All Mail Folders" -
1) Personal Folders
2) Archive Folders
3) Business Contact Manager
4) Personal Folders
"John Gregory" wrote in message
...
My folder list contains:

1) Contacts

2) Contacts in Personal Folders

3) Accounts in Business Contact Manager

4) Business Contacts in Business Contact Manager



When I click "1" I see a collapsed group of contract files by category.
"Properties" of this file tell me it is 1192 KB.



Clicking "2" gives me another contact file by category that's 1140KB.



"3" has 1 record and "4" is completely blank.



In June, it appears I installed Business Contact Manager (BCM) under the
assumption I'd learn a little at a time as needed. I didn't have a good
knowledge base to venture there. Now, when I add some new Contacts, I
occasionally get a message telling me "Outlook Could Not Find The
Requested Contact" or the computer appears to search then quit without
giving a message.



I just added "Donald Duck" to the #2 Contacts above, assigned it a group
called "Neighbors" and tried to find it. It came up. I then did the same
with #1 and the machine did nothing; just gave me the impression it
searched then quit. I used the window next to the icon for the Address
Book to do both searches. I then tried the same with the "Find" button on
the toolbar and got the same results. Finally, I went back to the first
search described here. This time, I got the same response as the second;
the machine looked like it searched, then quit. No report.



I decided to check for updates on the MS site. Service Pack 1 for BCM was
listed. The installation was attempted but failed; the program
"encountered a problem and needs to close" it said. I don't know if this
might have anything to do with my antivirus software or not; the message
gave no clues.



So. I'm lost. Since I found several .pst files when I searched my
computer, I thought I'd start by identifying which one Outlook is using
now. How do I determine the path of the .pst file Outlook 2003 is
currently using?





"Sue Mosher [MVP-Outlook]" wrote in message
...
By "using," do you mean "displaying"? While looking at your contacts
folder, just click the Folder List navigation pane button at the bottom
of
the navigation pane. You'll then see your contacts folder in the context
of the complete folder hierarchy.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"John Gregory" wrote in message
...
I guess I misspoke. Apparently the CONTACTS file is part of the .pst
file.
That's what I need to locate. How do I determine from within Outlook,
which
of my several .pst files the program is actually using at the moment?


"Sue Mosher [MVP-Outlook]" wrote in message
...
If you display the folder list navigation pane, you should be able to
see
all your folders, with the contacts folders marked with an appropriate
icon.

"John Gregory" wrote in message
...
How do I find the location of the CONTACTS file I'm running in Outlook
2003
Premier H&B? I may have three and I'm running into some conflict as I
attempt to search for records made in the near past (days or weeks).
Problem
seems to have started when I installed Business Contact Manager in June
without having a decent knowledge base of what I was doing. Finding the
locations of these CONTACTS folders may help resolve this issue. When I
pull
up a contact record or right click on "Contacts" at the top of the
CONTACTS
screen, "Location" is identified merely as "CONTACTS"; no path. I
appear
to
have a CONTACTS file, Contacts in Personal Folders, and a Business
Contacts
in Business Contact Manager. All have different file sizes.

An individual folder has no Close command. Only the top-level folder of the information store has a CLose command, to close the entire store.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"John Gregory" wrote in message ...
...consolidate them by dragging items from one folder to another then
closing the unwanted folder by right-clicking it and choosing Close.

Good morning, Sue. I'm consolidating my two "Contacts" folders but can't
find a Close command. I'm using Outlook 2003 (11.6359.6408) SP1. I've
selected the Folder List at the bottom of the navigation pane, highlighted
the "Contacts" icon, right clicked, but there's no "Close" command. There's
an "Open" and a "Remove From My Contacts" but no "Close".

"Sue Mosher [MVP-Outlook]" wrote in message
...
Yes, that's what I wanted you to see. (But you didn't answer my icon
question.) You (and you alone) must decide whether to continue using both
Personal Folders files or to consolidate them by dragging items from one
folder to another then closing the unwanted folder by right-clicking it and
choosing Close.

Again, I urge strongly you to stick with the Folder List instead of using
the Mail navigation pane, which will *****NOT***** show you all your
folders. Only the Folder List can do that.


"John Gregory" wrote in message
...
This may be significant; I have TWO "Personal Folders. When I go to the
Mail
menu and look at the folder structure on those navigation windows at the
left, I find - under "All Mail Folders" -
1) Personal Folders
2) Archive Folders
3) Business Contact Manager
4) Personal Folders
"John Gregory" wrote in message
...
My folder list contains:

1) Contacts

2) Contacts in Personal Folders

3) Accounts in Business Contact Manager

4) Business Contacts in Business Contact Manager



When I click "1" I see a collapsed group of contract files by category.
"Properties" of this file tell me it is 1192 KB.



Clicking "2" gives me another contact file by category that's 1140KB.



"3" has 1 record and "4" is completely blank.



In June, it appears I installed Business Contact Manager (BCM) under the
assumption I'd learn a little at a time as needed. I didn't have a good
knowledge base to venture there. Now, when I add some new Contacts, I
occasionally get a message telling me "Outlook Could Not Find The
Requested Contact" or the computer appears to search then quit without
giving a message.



I just added "Donald Duck" to the #2 Contacts above, assigned it a group
called "Neighbors" and tried to find it. It came up. I then did the same
with #1 and the machine did nothing; just gave me the impression it
searched then quit. I used the window next to the icon for the Address
Book to do both searches. I then tried the same with the "Find" button on
the toolbar and got the same results. Finally, I went back to the first
search described here. This time, I got the same response as the second;
the machine looked like it searched, then quit. No report.



I decided to check for updates on the MS site. Service Pack 1 for BCM was
listed. The installation was attempted but failed; the program
"encountered a problem and needs to close" it said. I don't know if this
might have anything to do with my antivirus software or not; the message
gave no clues.



So. I'm lost. Since I found several .pst files when I searched my
computer, I thought I'd start by identifying which one Outlook is using
now. How do I determine the path of the .pst file Outlook 2003 is
currently using?





"Sue Mosher [MVP-Outlook]" wrote in message
...
By "using," do you mean "displaying"? While looking at your contacts
folder, just click the Folder List navigation pane button at the bottom
of
the navigation pane. You'll then see your contacts folder in the context
of the complete folder hierarchy.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"John Gregory" wrote in message
...
I guess I misspoke. Apparently the CONTACTS file is part of the .pst
file.
That's what I need to locate. How do I determine from within Outlook,
which
of my several .pst files the program is actually using at the moment?


"Sue Mosher [MVP-Outlook]" wrote in message
...
If you display the folder list navigation pane, you should be able to
see
all your folders, with the contacts folders marked with an appropriate
icon.

"John Gregory" wrote in message
...
How do I find the location of the CONTACTS file I'm running in Outlook
2003
Premier H&B? I may have three and I'm running into some conflict as I
attempt to search for records made in the near past (days or weeks).
Problem
seems to have started when I installed Business Contact Manager in June
without having a decent knowledge base of what I was doing. Finding the
locations of these CONTACTS folders may help resolve this issue. When I
pull
up a contact record or right click on "Contacts" at the top of the
CONTACTS
screen, "Location" is identified merely as "CONTACTS"; no path. I
appear
to
have a CONTACTS file, Contacts in Personal Folders, and a Business
Contacts
in Business Contact Manager. All have different file sizes.