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#1
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Emails don't find contacts in restored Outlook
My hard drive burned up, so I replaced it, reinstalled, and imported
everything into Outlook. The contacts are there if you click contacts. However, when sending emails, there is no way to connect to my contacts. It's like they are invisible. |
#2
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Emails don't find contacts in restored Outlook
You never import Outlook data to restore it. You just open the Outlook data
file. When you do, you will be able to configure your address book view to display your Contacts the same way as always: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine "Mike Row Soft" wrote in message ... My hard drive burned up, so I replaced it, reinstalled, and imported everything into Outlook. The contacts are there if you click contacts. However, when sending emails, there is no way to connect to my contacts. It's like they are invisible. |
#3
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Emails don't find contacts in restored Outlook
I followed these instructions:
Step 2: Mark your contact folder for use with your address book On the File menu, point to Folder, and then click Properties for your folder name. On the Outlook Address Book tab, click to select the Show this folder as an e-mail address book check box, type a descriptive name, and then click OK. "Show this folder" was already checked. When I am in my Inbox or an email I am writing and I click the Address Book icon, it STILL says I have no Address Book. A window pops up and I can choose between a useless, empty Contacts and the second one, which works. All this is extremely time-consuming and annoying. I need Outlook to go IMMEDIATELY to my Contacts without all this confusion. "Russ Valentine" wrote: You never import Outlook data to restore it. You just open the Outlook data file. When you do, you will be able to configure your address book view to display your Contacts the same way as always: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine "Mike Row Soft" wrote in message ... My hard drive burned up, so I replaced it, reinstalled, and imported everything into Outlook. The contacts are there if you click contacts. However, when sending emails, there is no way to connect to my contacts. It's like they are invisible. . |
#4
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Emails don't find contacts in restored Outlook
"Mike Row Soft" wrote in message
... "Show this folder" was already checked. When I am in my Inbox or an email I am writing and I click the Address Book icon, it STILL says I have no Address Book. A window pops up and I can choose between a useless, empty Contacts and the second one, which works. All this is extremely time-consuming and annoying. I need Outlook to go IMMEDIATELY to my Contacts without all this confusion. You don't state yor Outlook version. For Outlook 2003 and 2002, click ToolsE-mail AccountsView or change existing directories or address booksNext. Select Outlook Address Book and click Change. Select the bogus folder and click Remove. Close the dialogues, stop and restart Outlook. For Outlook 2007, click ToolsAccount Settings and select the Address Book tab. The rest is similar. -- Brian Tillman [MVP-Outlook] |
#5
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Emails don't find contacts in restored Outlook
It's Outlook 2003.
OK, so I went into Email Accounts/View or Change Existing Directories or Address Books/Change. I see two options, both Contacts: Personal Folders. Regardless of whether I choose the first or the second, I STILL get the error message when I launch the Address Book from the Inbox or an open email. "Brian Tillman [MVP-Outlook]" wrote: "Mike Row Soft" wrote in message ... "Show this folder" was already checked. When I am in my Inbox or an email I am writing and I click the Address Book icon, it STILL says I have no Address Book. A window pops up and I can choose between a useless, empty Contacts and the second one, which works. All this is extremely time-consuming and annoying. I need Outlook to go IMMEDIATELY to my Contacts without all this confusion. You don't state yor Outlook version. For Outlook 2003 and 2002, click ToolsE-mail AccountsView or change existing directories or address booksNext. Select Outlook Address Book and click Change. Select the bogus folder and click Remove. Close the dialogues, stop and restart Outlook. For Outlook 2007, click ToolsAccount Settings and select the Address Book tab. The rest is similar. -- Brian Tillman [MVP-Outlook] . |
#6
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Emails don't find contacts in restored Outlook
"Mike Row Soft" wrote in message
... OK, so I went into Email Accounts/View or Change Existing Directories or Address Books/Change. I see two options, both Contacts: Personal Folders. Regardless of whether I choose the first or the second, I STILL get the error message when I launch the Address Book from the Inbox or an open email. Did you restart Outlook afterward? Remove them both, then stop and restart Outlook. Then go back to the Contacts properties and reenable it as an address book. The Address Book interface should be OK after that. -- Brian Tillman [MVP-Outlook] |
#7
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Emails don't find contacts in restored Outlook
I did the whole process twice again, this time going into properties. It was
never disabled. It just doesn't work. "Brian Tillman [MVP-Outlook]" wrote: "Mike Row Soft" wrote in message ... OK, so I went into Email Accounts/View or Change Existing Directories or Address Books/Change. I see two options, both Contacts: Personal Folders. Regardless of whether I choose the first or the second, I STILL get the error message when I launch the Address Book from the Inbox or an open email. Did you restart Outlook afterward? Remove them both, then stop and restart Outlook. Then go back to the Contacts properties and reenable it as an address book. The Address Book interface should be OK after that. -- Brian Tillman [MVP-Outlook] . |
#8
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Emails don't find contacts in restored Outlook
Then you corrupted your profile. That's what happens when you import your
Outlook data. Do as I suggested. Create a new profile and migrate your data properly by opening it, not importing it. -- Russ Valentine "Mike Row Soft" wrote in message ... I did the whole process twice again, this time going into properties. It was never disabled. It just doesn't work. "Brian Tillman [MVP-Outlook]" wrote: "Mike Row Soft" wrote in message ... OK, so I went into Email Accounts/View or Change Existing Directories or Address Books/Change. I see two options, both Contacts: Personal Folders. Regardless of whether I choose the first or the second, I STILL get the error message when I launch the Address Book from the Inbox or an open email. Did you restart Outlook afterward? Remove them both, then stop and restart Outlook. Then go back to the Contacts properties and reenable it as an address book. The Address Book interface should be OK after that. -- Brian Tillman [MVP-Outlook] . |
#9
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Emails don't find contacts in restored Outlook
It was done by a computer "technician."
Please explain it to me again, in simple, "for-dummies" steps. Thanks! "Russ Valentine" wrote: Then you corrupted your profile. That's what happens when you import your Outlook data. Do as I suggested. Create a new profile and migrate your data properly by opening it, not importing it. -- Russ Valentine "Mike Row Soft" wrote in message ... I did the whole process twice again, this time going into properties. It was never disabled. It just doesn't work. "Brian Tillman [MVP-Outlook]" wrote: "Mike Row Soft" wrote in message ... OK, so I went into Email Accounts/View or Change Existing Directories or Address Books/Change. I see two options, both Contacts: Personal Folders. Regardless of whether I choose the first or the second, I STILL get the error message when I launch the Address Book from the Inbox or an open email. Did you restart Outlook afterward? Remove them both, then stop and restart Outlook. Then go back to the Contacts properties and reenable it as an address book. The Address Book interface should be OK after that. -- Brian Tillman [MVP-Outlook] . . |
#10
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Emails don't find contacts in restored Outlook
That information is posted here daily:
Take a look at these pages for info on Outlook data backup or transfer: http://www.slipstick.com/config/backup.htm http://www.howto-outlook.com/Howto/backupandrestore.htm http://office.microsoft.com/en-us/as...771141033.aspx Note that some of the information on the Microsoft page is outdated and contains errors, particularly when applied to Outlook 2003 or 2007. Specifically: 1. Ignore any advice to copy your PST file to Outlook's default location to connect it to your profile. Doing so will often corrupt your Outlook profile. Copy it anywhere BUT the default location and then open it within your Outlook profile. 2. Ignore any advice that tells you to use export or import to transfer Outlook data. That has never been sound advice, but the process has become too deeply flawed to be of any use. -- Russ Valentine "Mike Row Soft" wrote in message ... It was done by a computer "technician." Please explain it to me again, in simple, "for-dummies" steps. Thanks! "Russ Valentine" wrote: Then you corrupted your profile. That's what happens when you import your Outlook data. Do as I suggested. Create a new profile and migrate your data properly by opening it, not importing it. -- Russ Valentine "Mike Row Soft" wrote in message ... I did the whole process twice again, this time going into properties. It was never disabled. It just doesn't work. "Brian Tillman [MVP-Outlook]" wrote: "Mike Row Soft" wrote in message ... OK, so I went into Email Accounts/View or Change Existing Directories or Address Books/Change. I see two options, both Contacts: Personal Folders. Regardless of whether I choose the first or the second, I STILL get the error message when I launch the Address Book from the Inbox or an open email. Did you restart Outlook afterward? Remove them both, then stop and restart Outlook. Then go back to the Contacts properties and reenable it as an address book. The Address Book interface should be OK after that. -- Brian Tillman [MVP-Outlook] . . |
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