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#1
April 24th, 2005, 01:01 PM
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How to I back up Outlook Personal Folders to CD?
I downloaded the PST Backup Tool from MS Office Online and installed.
After requesting the backup process and exiting Outlook - i get this error message: CANNOT COPY OUTLOOK The process cannot access the file because another process has locked a portion of the file. I shut down and restarted to make sure all programs were closed and the same error message occurred. Any suggestions for backing up my PST folders. 
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#2
April 24th, 2005, 03:09 PM
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You've checked 'running processess' to ensure OL has actually closed?
Do you have any addins, eg Fax /sync software? "mdp" wrote in message ... I downloaded the PST Backup Tool from MS Office Online and installed. After requesting the backup process and exiting Outlook - i get this error message: CANNOT COPY OUTLOOK The process cannot access the file because another process has locked a portion of the file. I shut down and restarted to make sure all programs were closed and the same error message occurred. Any suggestions for backing up my PST folders.
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#3
April 24th, 2005, 03:20 PM
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what should I look for when checking running processes? tons of stuff is
running in the background. I have lots of software - I have sync software for my Treo handheld - hotsync.exe is one of the processes running in the background. "DL" wrote: You've checked 'running processess' to ensure OL has actually closed? Do you have any addins, eg Fax /sync software? "mdp" wrote in message ... I downloaded the PST Backup Tool from MS Office Online and installed. After requesting the backup process and exiting Outlook - i get this error message: CANNOT COPY OUTLOOK The process cannot access the file because another process has locked a portion of the file. I shut down and restarted to make sure all programs were closed and the same error message occurred. Any suggestions for backing up my PST folders.
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#4
April 24th, 2005, 03:24 PM
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I am also getting this error message after the 1st one:
PERSONAL FILES The file c:\DocumentsandSettings\MarilynDPeirce\Desktop\Out lookBackup.pst coiuld not be found. "DL" wrote: You've checked 'running processess' to ensure OL has actually closed? Do you have any addins, eg Fax /sync software? "mdp" wrote in message ... I downloaded the PST Backup Tool from MS Office Online and installed. After requesting the backup process and exiting Outlook - i get this error message: CANNOT COPY OUTLOOK The process cannot access the file because another process has locked a portion of the file. I shut down and restarted to make sure all programs were closed and the same error message occurred. Any suggestions for backing up my PST folders.
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#5
April 24th, 2005, 04:28 PM
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You should check in running processess for Outlook.exe - just click image
name title bar to sort it - after you have closed OL. If OL is closing correctly check addins, in OL, and disable any. Try backup again "mdp" wrote in message ... what should I look for when checking running processes? tons of stuff is running in the background. I have lots of software - I have sync software for my Treo handheld - hotsync.exe is one of the processes running in the background. "DL" wrote: You've checked 'running processess' to ensure OL has actually closed? Do you have any addins, eg Fax /sync software? "mdp" wrote in message ... I downloaded the PST Backup Tool from MS Office Online and installed. After requesting the backup process and exiting Outlook - i get this error message: CANNOT COPY OUTLOOK The process cannot access the file because another process has locked a portion of the file. I shut down and restarted to make sure all programs were closed and the same error message occurred. Any suggestions for backing up my PST folders.
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#6
April 24th, 2005, 04:30 PM
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I closed down the synchronization to my palm treo -
and I still got the same error message. "mdp" wrote: I am also getting this error message after the 1st one: PERSONAL FILES The file c:\DocumentsandSettings\MarilynDPeirce\Desktop\Out lookBackup.pst coiuld not be found. "DL" wrote: You've checked 'running processess' to ensure OL has actually closed? Do you have any addins, eg Fax /sync software? "mdp" wrote in message ... I downloaded the PST Backup Tool from MS Office Online and installed. After requesting the backup process and exiting Outlook - i get this error message: CANNOT COPY OUTLOOK The process cannot access the file because another process has locked a portion of the file. I shut down and restarted to make sure all programs were closed and the same error message occurred. Any suggestions for backing up my PST folders.
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#7
April 24th, 2005, 05:50 PM
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STILL NOT WORKING.
i checked processes - OL is closing ok. where do I go to check what ADD INS are running 0 what are you referring to - i have an email template, anti-spam and chapura settings for synching with a palm - but I am unsure how to disable and enable and if this is preventing a backup - I am also on a home network with one other computer. "mdp" wrote: I downloaded the PST Backup Tool from MS Office Online and installed. After requesting the backup process and exiting Outlook - i get this error message: CANNOT COPY OUTLOOK The process cannot access the file because another process has locked a portion of the file. I shut down and restarted to make sure all programs were closed and the same error message occurred. Any suggestions for backing up my PST folders.
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#8
April 24th, 2005, 06:21 PM
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"mdp" wrote in message
... STILL NOT WORKING. i checked processes - OL is closing ok. where do I go to check what ADD INS are running 0 what are you referring to - i have an email template, anti-spam and chapura settings for synching with a palm - but I am unsure how to disable and enable and if this is preventing a backup - I am also on a home network with one other computer. "mdp" wrote: I downloaded the PST Backup Tool from MS Office Online and installed. After requesting the backup process and exiting Outlook - i get this error message: CANNOT COPY OUTLOOK The process cannot access the file because another process has locked a portion of the file. I shut down and restarted to make sure all programs were closed and the same error message occurred. Any suggestions for backing up my PST folders. Do you have any type of desktop search that indexes the pst file? -- Gordon Burgess-Parker Interim Systems and Management Accounting www.gbpcomputing.co.uk
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#9
April 24th, 2005, 08:50 PM
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Depends on OL version,
Tools/Options/Other/Advanced "mdp" wrote in message ... STILL NOT WORKING. i checked processes - OL is closing ok. where do I go to check what ADD INS are running 0 what are you referring to - i have an email template, anti-spam and chapura settings for synching with a palm - but I am unsure how to disable and enable and if this is preventing a backup - I am also on a home network with one other computer. "mdp" wrote: I downloaded the PST Backup Tool from MS Office Online and installed. After requesting the backup process and exiting Outlook - i get this error message: CANNOT COPY OUTLOOK The process cannot access the file because another process has locked a portion of the file. I shut down and restarted to make sure all programs were closed and the same error message occurred. Any suggestions for backing up my PST folders.
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