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removing eula



 
 
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  #1  
Old August 11th, 2005, 02:38 PM
gslic
external usenet poster
 
Posts: n/a
Default removing eula

I am receiving the Office eula everytime I open an Office product. I have
been using Office for a number of years without any problems. The problem
just started about a week ago. Any help or suggestions would be appreciated.
Thanks in advance.
  #2  
Old August 11th, 2005, 05:35 PM
Carey Frisch [MVP]
external usenet poster
 
Posts: n/a
Default

You must accept the Office XP End User License Agreement every
time that you start an Office XP program
http://support.microsoft.com/default...b;en-us;884202

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

-------------------------------------------------------------------------------------------

"gslic" wrote:

| I am receiving the Office eula everytime I open an Office product. I have
| been using Office for a number of years without any problems. The problem
| just started about a week ago. Any help or suggestions would be appreciated.
| Thanks in advance.
  #3  
Old August 11th, 2005, 06:00 PM
gslic
external usenet poster
 
Posts: n/a
Default

Actually, I am using Office 2000. Should I try reinstalling Office?

"Carey Frisch [MVP]" wrote:

You must accept the Office XP End User License Agreement every
time that you start an Office XP program
http://support.microsoft.com/default...b;en-us;884202

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

-------------------------------------------------------------------------------------------

"gslic" wrote:

| I am receiving the Office eula everytime I open an Office product. I have
| been using Office for a number of years without any problems. The problem
| just started about a week ago. Any help or suggestions would be appreciated.
| Thanks in advance.

  #4  
Old August 11th, 2005, 06:31 PM
Carey Frisch [MVP]
external usenet poster
 
Posts: n/a
Default

Activation Wizard Appears Each Time That You Start an Office Program
http://support.microsoft.com/default...b;en-us;316769

Frequently asked questions about a problem that may cause Office 2000
prompts you to register after April 15, 2003
http://support.microsoft.com/default...b;en-us;822244

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

-------------------------------------------------------------------------------------------

"gslic" wrote:

| Actually, I am using Office 2000. Should I try reinstalling Office?

  #5  
Old August 11th, 2005, 06:53 PM
Beth Melton
external usenet poster
 
Posts: n/a
Default

You should make sure you are logged on with Administrative permissions
and accept the EULA.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


"gslic" wrote in message
...
Actually, I am using Office 2000. Should I try reinstalling Office?

"Carey Frisch [MVP]" wrote:

You must accept the Office XP End User License Agreement every
time that you start an Office XP program
http://support.microsoft.com/default...b;en-us;884202
-------------------------------------------------------------------------------------------

"gslic" wrote:

| I am receiving the Office eula everytime I open an Office
product. I have
| been using Office for a number of years without any problems.
The problem
| just started about a week ago. Any help or suggestions would be
appreciated.
| Thanks in advance.



  #6  
Old August 11th, 2005, 07:25 PM
gslic
external usenet poster
 
Posts: n/a
Default

Problem solved, thank you. Also, you mentioned posting follow-up questions
to the newgroup. Can you give me the link for future correspondence?

"Beth Melton" wrote:

You should make sure you are logged on with Administrative permissions
and accept the EULA.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


"gslic" wrote in message
...
Actually, I am using Office 2000. Should I try reinstalling Office?

"Carey Frisch [MVP]" wrote:

You must accept the Office XP End User License Agreement every
time that you start an Office XP program
http://support.microsoft.com/default...b;en-us;884202
-------------------------------------------------------------------------------------------

"gslic" wrote:

| I am receiving the Office eula everytime I open an Office
product. I have
| been using Office for a number of years without any problems.
The problem
| just started about a week ago. Any help or suggestions would be
appreciated.
| Thanks in advance.




  #7  
Old August 11th, 2005, 07:39 PM
Beth Melton
external usenet poster
 
Posts: n/a
Default

"Carey Frisch [MVP]" wrote in message
...
Activation Wizard Appears Each Time That You Start an Office Program
http://support.microsoft.com/default...b;en-us;316769


KB article Symptoms:
"After you install Office 2000 or Office XP, the Activation Wizard
appears each time that you start an Office program."

The OP is encoutering the EULA - not the Activation Wizard.

Frequently asked questions about a problem that may cause Office
2000
prompts you to register after April 15, 2003
http://support.microsoft.com/default...b;en-us;822244


KB article Symptoms:
"When you start an Office program after April 15, 2003, you may be
prompted to register Office"

The OP is encountering the EULA - not Office Registration.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/



  #8  
Old August 11th, 2005, 08:00 PM
Beth Melton
external usenet poster
 
Posts: n/a
Default

Glad to hear you have the problem easily sorted! My 'please post
follow-up questions' in the newsgroups means 'please don't email your
follow-up questions to me directly' so you're in the right place. :-)

To further clarify, you've accessed the peer-to-peer support
newsgroups using the web interface from the Microsoft site. There are
a variety of methods for accessing the newsgroups, such as using
Outlook Express or other newsreader, and they usually provide the
ability to reply directly to the individual who answered your
question.

Those who regularly answer questions in the newsgroups usually add a
similar comment in the signature line - otherwise between the regular
email we receive, and the spam, our Inboxes would get out of control
pretty fast! Plus, Google and the web interface archives the threads
so previously asked questions can be researched prior to posting.
Typically if you have a question it's been asked before so it's nice
to have a history of the full thread, all questions and answers, for
future reference.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


"gslic" wrote in message
...
Problem solved, thank you. Also, you mentioned posting follow-up
questions
to the newgroup. Can you give me the link for future
correspondence?

"Beth Melton" wrote:

You should make sure you are logged on with Administrative
permissions
and accept the EULA.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.



"gslic" wrote in message
...
Actually, I am using Office 2000. Should I try reinstalling
Office?

"Carey Frisch [MVP]" wrote:

You must accept the Office XP End User License Agreement every
time that you start an Office XP program
http://support.microsoft.com/default...b;en-us;884202
-------------------------------------------------------------------------------------------

"gslic" wrote:

| I am receiving the Office eula everytime I open an Office
product. I have
| been using Office for a number of years without any problems.
The problem
| just started about a week ago. Any help or suggestions would
be
appreciated.
| Thanks in advance.






  #9  
Old August 22nd, 2005, 01:47 PM
david
external usenet poster
 
Posts: n/a
Default

Beth,

I also have been seeing the same issue where the EULA is continually asked
for.
This morning I logged into the administrator account and accepted the EULA
again.
The problem did not go away.

We have a company domain and this error is more problematic for us. I have
never seen this level of acceptance errors. We are installing Small Business
version of office via the administrator account. The product is registered
and we accept the EULA. We presumably are updating the registry but are not
successful in getting the EULA to stop.

In talking with other IT people, we are seeing this when new profiles are
being created, however, I think the EULA should be accepted globally and not
be profile specific. Administrative privs should update the registry
permanently, but is does not seem to.

Once the EULA is requested the application throws an exception on a call
mso9.dll from another program. Application errors are for version 9.0.0.6627
and 9.0.0.6926 with exception code 0x001c3ce5

Can your team explain what is happening here and how to permanently fix this
problem?
--
Thanks,

David


"Beth Melton" wrote:

Glad to hear you have the problem easily sorted! My 'please post
follow-up questions' in the newsgroups means 'please don't email your
follow-up questions to me directly' so you're in the right place. :-)

To further clarify, you've accessed the peer-to-peer support
newsgroups using the web interface from the Microsoft site. There are
a variety of methods for accessing the newsgroups, such as using
Outlook Express or other newsreader, and they usually provide the
ability to reply directly to the individual who answered your
question.

Those who regularly answer questions in the newsgroups usually add a
similar comment in the signature line - otherwise between the regular
email we receive, and the spam, our Inboxes would get out of control
pretty fast! Plus, Google and the web interface archives the threads
so previously asked questions can be researched prior to posting.
Typically if you have a question it's been asked before so it's nice
to have a history of the full thread, all questions and answers, for
future reference.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


"gslic" wrote in message
...
Problem solved, thank you. Also, you mentioned posting follow-up
questions
to the newgroup. Can you give me the link for future
correspondence?

"Beth Melton" wrote:

You should make sure you are logged on with Administrative
permissions
and accept the EULA.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.



"gslic" wrote in message
...
Actually, I am using Office 2000. Should I try reinstalling
Office?

"Carey Frisch [MVP]" wrote:

You must accept the Office XP End User License Agreement every
time that you start an Office XP program
http://support.microsoft.com/default...b;en-us;884202
-------------------------------------------------------------------------------------------

"gslic" wrote:

| I am receiving the Office eula everytime I open an Office
product. I have
| been using Office for a number of years without any problems.
The problem
| just started about a week ago. Any help or suggestions would
be
appreciated.
| Thanks in advance.







  #10  
Old August 22nd, 2005, 09:55 PM
Beth Melton
external usenet poster
 
Posts: n/a
Default

Is there a specific application you are starting when the error
occurs? Does it occur on all Office applications?

Also, based on the error message it appears you are using Office 2000.
Can you confirm the version of Office you are using as well?

Regarding your additional requests, these are peer-to-peer newsgroups
and I can pass on your suggestion the next opportunity I have. However
you may want to post this as a Suggestion in hopes of getting
Microsoft's attention on how you would like the EULA to be global,
rather than profile specific.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


"david" wrote in message
...
Beth,

I also have been seeing the same issue where the EULA is continually
asked
for.
This morning I logged into the administrator account and accepted
the EULA
again.
The problem did not go away.

We have a company domain and this error is more problematic for us.
I have
never seen this level of acceptance errors. We are installing Small
Business
version of office via the administrator account. The product is
registered
and we accept the EULA. We presumably are updating the registry but
are not
successful in getting the EULA to stop.

In talking with other IT people, we are seeing this when new
profiles are
being created, however, I think the EULA should be accepted globally
and not
be profile specific. Administrative privs should update the registry
permanently, but is does not seem to.

Once the EULA is requested the application throws an exception on a
call
mso9.dll from another program. Application errors are for version
9.0.0.6627
and 9.0.0.6926 with exception code 0x001c3ce5

Can your team explain what is happening here and how to permanently
fix this
problem?
--
Thanks,

David



 




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