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#1
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removing eula
I am receiving the Office eula everytime I open an Office product. I have
been using Office for a number of years without any problems. The problem just started about a week ago. Any help or suggestions would be appreciated. Thanks in advance. |
#2
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You must accept the Office XP End User License Agreement every
time that you start an Office XP program http://support.microsoft.com/default...b;en-us;884202 -- Carey Frisch Microsoft MVP Windows XP - Shell/User Microsoft Newsgroups ------------------------------------------------------------------------------------------- "gslic" wrote: | I am receiving the Office eula everytime I open an Office product. I have | been using Office for a number of years without any problems. The problem | just started about a week ago. Any help or suggestions would be appreciated. | Thanks in advance. |
#3
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Actually, I am using Office 2000. Should I try reinstalling Office?
"Carey Frisch [MVP]" wrote: You must accept the Office XP End User License Agreement every time that you start an Office XP program http://support.microsoft.com/default...b;en-us;884202 -- Carey Frisch Microsoft MVP Windows XP - Shell/User Microsoft Newsgroups ------------------------------------------------------------------------------------------- "gslic" wrote: | I am receiving the Office eula everytime I open an Office product. I have | been using Office for a number of years without any problems. The problem | just started about a week ago. Any help or suggestions would be appreciated. | Thanks in advance. |
#4
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Activation Wizard Appears Each Time That You Start an Office Program
http://support.microsoft.com/default...b;en-us;316769 Frequently asked questions about a problem that may cause Office 2000 prompts you to register after April 15, 2003 http://support.microsoft.com/default...b;en-us;822244 -- Carey Frisch Microsoft MVP Windows XP - Shell/User Microsoft Newsgroups ------------------------------------------------------------------------------------------- "gslic" wrote: | Actually, I am using Office 2000. Should I try reinstalling Office? |
#5
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You should make sure you are logged on with Administrative permissions
and accept the EULA. Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ "gslic" wrote in message ... Actually, I am using Office 2000. Should I try reinstalling Office? "Carey Frisch [MVP]" wrote: You must accept the Office XP End User License Agreement every time that you start an Office XP program http://support.microsoft.com/default...b;en-us;884202 ------------------------------------------------------------------------------------------- "gslic" wrote: | I am receiving the Office eula everytime I open an Office product. I have | been using Office for a number of years without any problems. The problem | just started about a week ago. Any help or suggestions would be appreciated. | Thanks in advance. |
#6
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Problem solved, thank you. Also, you mentioned posting follow-up questions
to the newgroup. Can you give me the link for future correspondence? "Beth Melton" wrote: You should make sure you are logged on with Administrative permissions and accept the EULA. Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ "gslic" wrote in message ... Actually, I am using Office 2000. Should I try reinstalling Office? "Carey Frisch [MVP]" wrote: You must accept the Office XP End User License Agreement every time that you start an Office XP program http://support.microsoft.com/default...b;en-us;884202 ------------------------------------------------------------------------------------------- "gslic" wrote: | I am receiving the Office eula everytime I open an Office product. I have | been using Office for a number of years without any problems. The problem | just started about a week ago. Any help or suggestions would be appreciated. | Thanks in advance. |
#7
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"Carey Frisch [MVP]" wrote in message
... Activation Wizard Appears Each Time That You Start an Office Program http://support.microsoft.com/default...b;en-us;316769 KB article Symptoms: "After you install Office 2000 or Office XP, the Activation Wizard appears each time that you start an Office program." The OP is encoutering the EULA - not the Activation Wizard. Frequently asked questions about a problem that may cause Office 2000 prompts you to register after April 15, 2003 http://support.microsoft.com/default...b;en-us;822244 KB article Symptoms: "When you start an Office program after April 15, 2003, you may be prompted to register Office" The OP is encountering the EULA - not Office Registration. Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ |
#8
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Glad to hear you have the problem easily sorted! My 'please post
follow-up questions' in the newsgroups means 'please don't email your follow-up questions to me directly' so you're in the right place. :-) To further clarify, you've accessed the peer-to-peer support newsgroups using the web interface from the Microsoft site. There are a variety of methods for accessing the newsgroups, such as using Outlook Express or other newsreader, and they usually provide the ability to reply directly to the individual who answered your question. Those who regularly answer questions in the newsgroups usually add a similar comment in the signature line - otherwise between the regular email we receive, and the spam, our Inboxes would get out of control pretty fast! Plus, Google and the web interface archives the threads so previously asked questions can be researched prior to posting. Typically if you have a question it's been asked before so it's nice to have a history of the full thread, all questions and answers, for future reference. Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ "gslic" wrote in message ... Problem solved, thank you. Also, you mentioned posting follow-up questions to the newgroup. Can you give me the link for future correspondence? "Beth Melton" wrote: You should make sure you are logged on with Administrative permissions and accept the EULA. Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. "gslic" wrote in message ... Actually, I am using Office 2000. Should I try reinstalling Office? "Carey Frisch [MVP]" wrote: You must accept the Office XP End User License Agreement every time that you start an Office XP program http://support.microsoft.com/default...b;en-us;884202 ------------------------------------------------------------------------------------------- "gslic" wrote: | I am receiving the Office eula everytime I open an Office product. I have | been using Office for a number of years without any problems. The problem | just started about a week ago. Any help or suggestions would be appreciated. | Thanks in advance. |
#9
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Beth,
I also have been seeing the same issue where the EULA is continually asked for. This morning I logged into the administrator account and accepted the EULA again. The problem did not go away. We have a company domain and this error is more problematic for us. I have never seen this level of acceptance errors. We are installing Small Business version of office via the administrator account. The product is registered and we accept the EULA. We presumably are updating the registry but are not successful in getting the EULA to stop. In talking with other IT people, we are seeing this when new profiles are being created, however, I think the EULA should be accepted globally and not be profile specific. Administrative privs should update the registry permanently, but is does not seem to. Once the EULA is requested the application throws an exception on a call mso9.dll from another program. Application errors are for version 9.0.0.6627 and 9.0.0.6926 with exception code 0x001c3ce5 Can your team explain what is happening here and how to permanently fix this problem? -- Thanks, David "Beth Melton" wrote: Glad to hear you have the problem easily sorted! My 'please post follow-up questions' in the newsgroups means 'please don't email your follow-up questions to me directly' so you're in the right place. :-) To further clarify, you've accessed the peer-to-peer support newsgroups using the web interface from the Microsoft site. There are a variety of methods for accessing the newsgroups, such as using Outlook Express or other newsreader, and they usually provide the ability to reply directly to the individual who answered your question. Those who regularly answer questions in the newsgroups usually add a similar comment in the signature line - otherwise between the regular email we receive, and the spam, our Inboxes would get out of control pretty fast! Plus, Google and the web interface archives the threads so previously asked questions can be researched prior to posting. Typically if you have a question it's been asked before so it's nice to have a history of the full thread, all questions and answers, for future reference. Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ "gslic" wrote in message ... Problem solved, thank you. Also, you mentioned posting follow-up questions to the newgroup. Can you give me the link for future correspondence? "Beth Melton" wrote: You should make sure you are logged on with Administrative permissions and accept the EULA. Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. "gslic" wrote in message ... Actually, I am using Office 2000. Should I try reinstalling Office? "Carey Frisch [MVP]" wrote: You must accept the Office XP End User License Agreement every time that you start an Office XP program http://support.microsoft.com/default...b;en-us;884202 ------------------------------------------------------------------------------------------- "gslic" wrote: | I am receiving the Office eula everytime I open an Office product. I have | been using Office for a number of years without any problems. The problem | just started about a week ago. Any help or suggestions would be appreciated. | Thanks in advance. |
#10
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Is there a specific application you are starting when the error
occurs? Does it occur on all Office applications? Also, based on the error message it appears you are using Office 2000. Can you confirm the version of Office you are using as well? Regarding your additional requests, these are peer-to-peer newsgroups and I can pass on your suggestion the next opportunity I have. However you may want to post this as a Suggestion in hopes of getting Microsoft's attention on how you would like the EULA to be global, rather than profile specific. Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ "david" wrote in message ... Beth, I also have been seeing the same issue where the EULA is continually asked for. This morning I logged into the administrator account and accepted the EULA again. The problem did not go away. We have a company domain and this error is more problematic for us. I have never seen this level of acceptance errors. We are installing Small Business version of office via the administrator account. The product is registered and we accept the EULA. We presumably are updating the registry but are not successful in getting the EULA to stop. In talking with other IT people, we are seeing this when new profiles are being created, however, I think the EULA should be accepted globally and not be profile specific. Administrative privs should update the registry permanently, but is does not seem to. Once the EULA is requested the application throws an exception on a call mso9.dll from another program. Application errors are for version 9.0.0.6627 and 9.0.0.6926 with exception code 0x001c3ce5 Can your team explain what is happening here and how to permanently fix this problem? -- Thanks, David |
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