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Microsoft Responds to the Evolution of Online Communities



 
 
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  #1  
Old May 4th, 2010, 07:34 PM posted to microsoft.public.access
[email protected]
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Posts: 95
Default Microsoft Responds to the Evolution of Online Communities

Date 5/4/2010
Starting in early summer 2010, Microsoft will begin progressively closing down the Microsoft public newsgroups to enrich conversations in the rapidly-growing forum platform. This decision is in response to worldwide market trends and evolving customer needs.

Microsoft continues to invest in forums to reduce customer effort, consolidate community venues and make it easier for active contributors to retain their influence. Forums provide a healthy community environment with less spam and make answers easier to find by customers and search engines. Additionally, forums offer a better user and off-topic management platform that will improve customer satisfaction by facilitating discussions in a clean space.

We understand that some newsgroups are still active, and important to the community. In the coming days and weeks, we will be rolling out tools and resources to minimize disruption to the community discussions.

We are working diligently on providing additional resources and information in local languages later this week. In the meantime, please refer to the official Microsoft Newsgroup website http://www.microsoft.com/communities...s/default.mspx concerning this issue. The Microsoft Newsgroup website will be made available in additional languages in the next few days.

  #2  
Old May 5th, 2010, 03:04 PM posted to microsoft.public.access
MikeR
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Posts: 147
Default Microsoft Responds to the Evolution of Online Communities

wrote:
Date 5/4/2010
Starting in early summer 2010, Microsoft will begin progressively closing down the Microsoft public newsgroups to enrich conversations in the rapidly-growing forum platform. This decision is in response to worldwide market trends and evolving customer needs.

Microsoft continues to invest in forums to reduce customer effort, consolidate community venues and make it easier for active contributors to retain their influence. Forums provide a healthy community environment with less spam and make answers easier to find by customers and search engines. Additionally, forums offer a better user and off-topic management platform that will improve customer satisfaction by facilitating discussions in a clean space.

We understand that some newsgroups are still active, and important to the community. In the coming days and weeks, we will be rolling out tools and resources to minimize disruption to the community discussions.

We are working diligently on providing additional resources and information in local languages later this week. In the meantime, please refer to the official Microsoft Newsgroup website
http://www.microsoft.com/communities...s/default.mspx concerning this issue. The Microsoft Newsgroup website will be made available in additional languages in the next few days.


This is NOT good news. I hate those 'forum' sites. Long live NNTP.
Mike
  #3  
Old May 6th, 2010, 03:06 AM posted to microsoft.public.access
david
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Posts: 398
Default Microsoft Responds to the Evolution of Online Communities

I'm with you. I sympathise with the problems MS is having --
particularly in assigning competent staff to look after their NNTP
service-- and I can see that the world is moving against us.

But I hate so see something that works well dumped for something
that works poorly, no matter how popular it is.

(david)


"MikeR" wrote in message
...
wrote:
Date 5/4/2010
Starting in early summer 2010, Microsoft will begin progressively closing
down the Microsoft public newsgroups to enrich conversations in the
rapidly-growing forum platform. This decision is in response to
worldwide market trends and evolving customer needs. Microsoft continues
to invest in forums to reduce customer effort, consolidate community
venues and make it easier for active contributors to retain their
influence. Forums provide a healthy community environment with less spam
and make answers easier to find by customers and search engines.
Additionally, forums offer a better user and off-topic management
platform that will improve customer satisfaction by facilitating
discussions in a clean space. We understand that some newsgroups are
still active, and important to the community. In the coming days and
weeks, we will be rolling out tools and resources to minimize disruption
to the community discussions. We are working diligently on providing
additional resources and information in local languages later this week.
In the meantime, please refer to the official Microsoft Newsgroup website
http://www.microsoft.com/communities...s/default.mspx concerning
this issue. The Microsoft Newsgroup website will be made available in
additional languages in the next few days.


This is NOT good news. I hate those 'forum' sites. Long live NNTP.
Mike



  #4  
Old May 9th, 2010, 04:00 PM posted to microsoft.public.access
YOHAN AMAT
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Posts: 5
Default Microsoft Responds to the Evolution of Online Communities


"MikeR" a écrit dans le message de
...
wrote:
Date 5/4/2010
Starting in early summer 2010, Microsoft will begin progressively closing
down the Microsoft public newsgroups to enrich conversations in the
rapidly-growing forum platform. This decision is in response to
worldwide market trends and evolving customer needs. Microsoft continues
to invest in forums to reduce customer effort, consolidate community
venues and make it easier for active contributors to retain their
influence. Forums provide a healthy community environment with less spam
and make answers easier to find by customers and search engines.
Additionally, forums offer a better user and off-topic management
platform that will improve customer satisfaction by facilitating
discussions in a clean space. We understand that some newsgroups are
still active, and important to the community. In the coming days and
weeks, we will be rolling out tools and resources to minimize disruption
to the community discussions. We are working diligently on providing
additional resources and information in local languages later this week.
In the meantime, please refer to the official Microsoft Newsgroup website
http://www.microsoft.com/communities...s/default.mspx concerning
this issue. The Microsoft Newsgroup website will be made available in
additional languages in the next few days.


This is NOT good news. I hate those 'forum' sites. Long live NNTP.
Mike


 




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