OE 6 Help please

I downloaded SP 2 and have had nothing but trouble in my OE. My isp tech
support came out yesterday and fixed one problem, but we didn't know I have
this problem also. I do not have the option in instruction #3 following. I
use XP and OE6 I also cannot do a cut and paste within a message, but I can
in the subject line. Can anyone help me please? My isp (roadrunner) has
gone as far as they can, they say it's now a microsoft problem. arghhhhhhhh

Warning The Block images and other external content in HTML e-mail option is
a security feature that has been included in Windows XP SP2 to protect your
computer against junk e-mail (spam). We recommend that you do not turn off
this option. 1. Click Start, point to Programs, and then click Outlook
Express.
2. On the Tools menu, click Options, and then click the Security tab.
3. Click to clear the Block images and other external content in HTML e-mail
check box.
4. Click OK.

If you had your anti-virus program running when you downloaded SP2, it well
may have prevented a clean install. If your A/V *was* running, then remove
SP2 via Add/ Remove Programs and reboot.

Confirm that everything is working as it was prior to the download. If it is
back the way it was, disable your anti-virus and download it again. Then
visit Windows Updates and download the 50 or so patches that will be waiting
for you *also* with your anti-virus disabled.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"siouxzq" wrote in message
...
I downloaded SP 2 and have had nothing but trouble in my OE. My isp tech
support came out yesterday and fixed one problem, but we didn't know I
have
this problem also. I do not have the option in instruction #3 following.
I
use XP and OE6 I also cannot do a cut and paste within a message, but I
can
in the subject line. Can anyone help me please? My isp (roadrunner) has
gone as far as they can, they say it's now a microsoft problem.
arghhhhhhhh

Warning The Block images and other external content in HTML e-mail option
is
a security feature that has been included in Windows XP SP2 to protect
your
computer against junk e-mail (spam). We recommend that you do not turn off
this option. 1. Click Start, point to Programs, and then click Outlook
Express.
2. On the Tools menu, click Options, and then click the Security tab.
3. Click to clear the Block images and other external content in HTML
e-mail
check box.
4. Click OK.

Awesome reply thank you. Do you think it will screw up my isp stuff again?
I don't think they (roadrunner) want to come back out again to fix it.

"Bruce Hagen" wrote:

If you had your anti-virus program running when you downloaded SP2, it well
may have prevented a clean install. If your A/V *was* running, then remove
SP2 via Add/ Remove Programs and reboot.

Confirm that everything is working as it was prior to the download. If it is
back the way it was, disable your anti-virus and download it again. Then
visit Windows Updates and download the 50 or so patches that will be waiting
for you *also* with your anti-virus disabled.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"siouxzq" wrote in message
...
I downloaded SP 2 and have had nothing but trouble in my OE. My isp tech
support came out yesterday and fixed one problem, but we didn't know I
have
this problem also. I do not have the option in instruction #3 following.
I
use XP and OE6 I also cannot do a cut and paste within a message, but I
can
in the subject line. Can anyone help me please? My isp (roadrunner) has
gone as far as they can, they say it's now a microsoft problem.
arghhhhhhhh

Warning The Block images and other external content in HTML e-mail option
is
a security feature that has been included in Windows XP SP2 to protect
your
computer against junk e-mail (spam). We recommend that you do not turn off
this option. 1. Click Start, point to Programs, and then click Outlook
Express.
2. On the Tools menu, click Options, and then click the Security tab.
3. Click to clear the Block images and other external content in HTML
e-mail
check box.
4. Click OK.

You said they fixed one problem, but I'm not sure what that problem was.
Downloading anything can cause problems occasionally, but it doesn't usually
involve the ISP. What was it that they fixed?

If you are missing the "Block Images........" checkbox in Tools | Options |
Security, there was definitely a bad install.

In OE | Help | About...., Scroll down to msoe.dll and post the number you
see there.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"siouxzq" wrote in message
...
Awesome reply thank you. Do you think it will screw up my isp stuff
again?
I don't think they (roadrunner) want to come back out again to fix it.

"Bruce Hagen" wrote:

If you had your anti-virus program running when you downloaded SP2, it
well
may have prevented a clean install. If your A/V *was* running, then
remove
SP2 via Add/ Remove Programs and reboot.

Confirm that everything is working as it was prior to the download. If it
is
back the way it was, disable your anti-virus and download it again. Then
visit Windows Updates and download the 50 or so patches that will be
waiting
for you *also* with your anti-virus disabled.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"siouxzq" wrote in message
...
I downloaded SP 2 and have had nothing but trouble in my OE. My isp
tech
support came out yesterday and fixed one problem, but we didn't know I
have
this problem also. I do not have the option in instruction #3
following.
I
use XP and OE6 I also cannot do a cut and paste within a message, but
I
can
in the subject line. Can anyone help me please? My isp (roadrunner)
has
gone as far as they can, they say it's now a microsoft problem.
arghhhhhhhh

Warning The Block images and other external content in HTML e-mail
option
is
a security feature that has been included in Windows XP SP2 to protect
your
computer against junk e-mail (spam). We recommend that you do not turn
off
this option. 1. Click Start, point to Programs, and then click Outlook
Express.
2. On the Tools menu, click Options, and then click the Security tab.
3. Click to clear the Block images and other external content in HTML
e-mail
check box.
4. Click OK.

Thanks for trying to help. I guess it was some kind of a firewall problem
with their EZ armor.
Here's the number
6.00.2800.1158

"Bruce Hagen" wrote:

You said they fixed one problem, but I'm not sure what that problem was.
Downloading anything can cause problems occasionally, but it doesn't usually
involve the ISP. What was it that they fixed?

If you are missing the "Block Images........" checkbox in Tools | Options |
Security, there was definitely a bad install.

In OE | Help | About...., Scroll down to msoe.dll and post the number you
see there.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"siouxzq" wrote in message
...
Awesome reply thank you. Do you think it will screw up my isp stuff
again?
I don't think they (roadrunner) want to come back out again to fix it.

"Bruce Hagen" wrote:

If you had your anti-virus program running when you downloaded SP2, it
well
may have prevented a clean install. If your A/V *was* running, then
remove
SP2 via Add/ Remove Programs and reboot.

Confirm that everything is working as it was prior to the download. If it
is
back the way it was, disable your anti-virus and download it again. Then
visit Windows Updates and download the 50 or so patches that will be
waiting
for you *also* with your anti-virus disabled.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"siouxzq" wrote in message
...
I downloaded SP 2 and have had nothing but trouble in my OE. My isp
tech
support came out yesterday and fixed one problem, but we didn't know I
have
this problem also. I do not have the option in instruction #3
following.
I
use XP and OE6 I also cannot do a cut and paste within a message, but
I
can
in the subject line. Can anyone help me please? My isp (roadrunner)
has
gone as far as they can, they say it's now a microsoft problem.
arghhhhhhhh

Warning The Block images and other external content in HTML e-mail
option
is
a security feature that has been included in Windows XP SP2 to protect
your
computer against junk e-mail (spam). We recommend that you do not turn
off
this option. 1. Click Start, point to Programs, and then click Outlook
Express.
2. On the Tools menu, click Options, and then click the Security tab.
3. Click to clear the Block images and other external content in HTML
e-mail
check box.
4. Click OK.

You need to remove and reinstall SP2 as previously stated. I think the
firewall problem was a coincidence, but when you get SP2 up and running, go
to the Control Panel | Windows Firewall and turn it off. Running two
firewalls can cause problems.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"siouxzq" wrote in message
...
Thanks for trying to help. I guess it was some kind of a firewall problem
with their EZ armor.
Here's the number
6.00.2800.1158

"Bruce Hagen" wrote:

You said they fixed one problem, but I'm not sure what that problem was.
Downloading anything can cause problems occasionally, but it doesn't
usually
involve the ISP. What was it that they fixed?

If you are missing the "Block Images........" checkbox in Tools | Options
|
Security, there was definitely a bad install.

In OE | Help | About...., Scroll down to msoe.dll and post the number you
see there.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"siouxzq" wrote in message
...
Awesome reply thank you. Do you think it will screw up my isp stuff
again?
I don't think they (roadrunner) want to come back out again to fix it.

"Bruce Hagen" wrote:

If you had your anti-virus program running when you downloaded SP2, it
well
may have prevented a clean install. If your A/V *was* running, then
remove
SP2 via Add/ Remove Programs and reboot.

Confirm that everything is working as it was prior to the download. If
it
is
back the way it was, disable your anti-virus and download it again.
Then
visit Windows Updates and download the 50 or so patches that will be
waiting
for you *also* with your anti-virus disabled.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"siouxzq" wrote in message
...
I downloaded SP 2 and have had nothing but trouble in my OE. My isp
tech
support came out yesterday and fixed one problem, but we didn't know
I
have
this problem also. I do not have the option in instruction #3
following.
I
use XP and OE6 I also cannot do a cut and paste within a message,
but
I
can
in the subject line. Can anyone help me please? My isp
(roadrunner)
has
gone as far as they can, they say it's now a microsoft problem.
arghhhhhhhh

Warning The Block images and other external content in HTML e-mail
option
is
a security feature that has been included in Windows XP SP2 to
protect
your
computer against junk e-mail (spam). We recommend that you do not
turn
off
this option. 1. Click Start, point to Programs, and then click
Outlook
Express.
2. On the Tools menu, click Options, and then click the Security
tab.
3. Click to clear the Block images and other external content in
HTML
e-mail
check box.
4. Click OK.

ok, be back in awhile. If you know how to read my email addy, you can just
email me that way if you want to.

"Bruce Hagen" wrote:

You need to remove and reinstall SP2 as previously stated. I think the
firewall problem was a coincidence, but when you get SP2 up and running, go
to the Control Panel | Windows Firewall and turn it off. Running two
firewalls can cause problems.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"siouxzq" wrote in message
...
Thanks for trying to help. I guess it was some kind of a firewall problem
with their EZ armor.
Here's the number
6.00.2800.1158

"Bruce Hagen" wrote:

You said they fixed one problem, but I'm not sure what that problem was.
Downloading anything can cause problems occasionally, but it doesn't
usually
involve the ISP. What was it that they fixed?

If you are missing the "Block Images........" checkbox in Tools | Options
|
Security, there was definitely a bad install.

In OE | Help | About...., Scroll down to msoe.dll and post the number you
see there.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"siouxzq" wrote in message
...
Awesome reply thank you. Do you think it will screw up my isp stuff
again?
I don't think they (roadrunner) want to come back out again to fix it.

"Bruce Hagen" wrote:

If you had your anti-virus program running when you downloaded SP2, it
well
may have prevented a clean install. If your A/V *was* running, then
remove
SP2 via Add/ Remove Programs and reboot.

Confirm that everything is working as it was prior to the download. If
it
is
back the way it was, disable your anti-virus and download it again.
Then
visit Windows Updates and download the 50 or so patches that will be
waiting
for you *also* with your anti-virus disabled.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"siouxzq" wrote in message
...
I downloaded SP 2 and have had nothing but trouble in my OE. My isp
tech
support came out yesterday and fixed one problem, but we didn't know
I
have
this problem also. I do not have the option in instruction #3
following.
I
use XP and OE6 I also cannot do a cut and paste within a message,
but
I
can
in the subject line. Can anyone help me please? My isp
(roadrunner)
has
gone as far as they can, they say it's now a microsoft problem.
arghhhhhhhh

Warning The Block images and other external content in HTML e-mail
option
is
a security feature that has been included in Windows XP SP2 to
protect
your
computer against junk e-mail (spam). We recommend that you do not
turn
off
this option. 1. Click Start, point to Programs, and then click
Outlook
Express.
2. On the Tools menu, click Options, and then click the Security
tab.
3. Click to clear the Block images and other external content in
HTML
e-mail
check box.
4. Click OK.

Ok, I did it, but it took everything out of the taskbar on the left side.

"Bruce Hagen" wrote:

You need to remove and reinstall SP2 as previously stated. I think the
firewall problem was a coincidence, but when you get SP2 up and running, go
to the Control Panel | Windows Firewall and turn it off. Running two
firewalls can cause problems.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"siouxzq" wrote in message
...
Thanks for trying to help. I guess it was some kind of a firewall problem
with their EZ armor.
Here's the number
6.00.2800.1158

"Bruce Hagen" wrote:

You said they fixed one problem, but I'm not sure what that problem was.
Downloading anything can cause problems occasionally, but it doesn't
usually
involve the ISP. What was it that they fixed?

If you are missing the "Block Images........" checkbox in Tools | Options
|
Security, there was definitely a bad install.

In OE | Help | About...., Scroll down to msoe.dll and post the number you
see there.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"siouxzq" wrote in message
...
Awesome reply thank you. Do you think it will screw up my isp stuff
again?
I don't think they (roadrunner) want to come back out again to fix it.

"Bruce Hagen" wrote:

If you had your anti-virus program running when you downloaded SP2, it
well
may have prevented a clean install. If your A/V *was* running, then
remove
SP2 via Add/ Remove Programs and reboot.

Confirm that everything is working as it was prior to the download. If
it
is
back the way it was, disable your anti-virus and download it again.
Then
visit Windows Updates and download the 50 or so patches that will be
waiting
for you *also* with your anti-virus disabled.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"siouxzq" wrote in message
...
I downloaded SP 2 and have had nothing but trouble in my OE. My isp
tech
support came out yesterday and fixed one problem, but we didn't know
I
have
this problem also. I do not have the option in instruction #3
following.
I
use XP and OE6 I also cannot do a cut and paste within a message,
but
I
can
in the subject line. Can anyone help me please? My isp
(roadrunner)
has
gone as far as they can, they say it's now a microsoft problem.
arghhhhhhhh

Warning The Block images and other external content in HTML e-mail
option
is
a security feature that has been included in Windows XP SP2 to
protect
your
computer against junk e-mail (spam). We recommend that you do not
turn
off
this option. 1. Click Start, point to Programs, and then click
Outlook
Express.
2. On the Tools menu, click Options, and then click the Security
tab.
3. Click to clear the Block images and other external content in
HTML
e-mail
check box.
4. Click OK.

As in the Start button and some icons? I think you have bigger problems with
your machine. Remove it again, and then:

Courtesy of Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware

When all else fails, HijackThis
v1.99.1(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to
use.
It will help you to both identify and remove any hijackware/spyware.

**Post your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.**

And you might want to order the free SP2 CD so you don't even have to be
online to install it.

Free SP2 CD:
http://www.microsoft.com/windowsxp/d...s/default.mspx

--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"siouxzq" wrote in message
...
Ok, I did it, but it took everything out of the taskbar on the left side.

"Bruce Hagen" wrote:

You need to remove and reinstall SP2 as previously stated. I think the
firewall problem was a coincidence, but when you get SP2 up and running,
go
to the Control Panel | Windows Firewall and turn it off. Running two
firewalls can cause problems.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"siouxzq" wrote in message
...
Thanks for trying to help. I guess it was some kind of a firewall
problem
with their EZ armor.
Here's the number
6.00.2800.1158

"Bruce Hagen" wrote:

You said they fixed one problem, but I'm not sure what that problem
was.
Downloading anything can cause problems occasionally, but it doesn't
usually
involve the ISP. What was it that they fixed?

If you are missing the "Block Images........" checkbox in Tools |
Options
|
Security, there was definitely a bad install.

In OE | Help | About...., Scroll down to msoe.dll and post the number
you
see there.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"siouxzq" wrote in message
...
Awesome reply thank you. Do you think it will screw up my isp stuff
again?
I don't think they (roadrunner) want to come back out again to fix
it.

"Bruce Hagen" wrote:

If you had your anti-virus program running when you downloaded SP2,
it
well
may have prevented a clean install. If your A/V *was* running, then
remove
SP2 via Add/ Remove Programs and reboot.

Confirm that everything is working as it was prior to the download.
If
it
is
back the way it was, disable your anti-virus and download it again.
Then
visit Windows Updates and download the 50 or so patches that will
be
waiting
for you *also* with your anti-virus disabled.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"siouxzq" wrote in message
...
I downloaded SP 2 and have had nothing but trouble in my OE. My
isp
tech
support came out yesterday and fixed one problem, but we didn't
know
I
have
this problem also. I do not have the option in instruction #3
following.
I
use XP and OE6 I also cannot do a cut and paste within a
message,
but
I
can
in the subject line. Can anyone help me please? My isp
(roadrunner)
has
gone as far as they can, they say it's now a microsoft problem.
arghhhhhhhh

Warning The Block images and other external content in HTML
e-mail
option
is
a security feature that has been included in Windows XP SP2 to
protect
your
computer against junk e-mail (spam). We recommend that you do not
turn
off
this option. 1. Click Start, point to Programs, and then click
Outlook
Express.
2. On the Tools menu, click Options, and then click the Security
tab.
3. Click to clear the Block images and other external content in
HTML
e-mail
check box.
4. Click OK.

"siouxzq" wrote in message
...
Ok, I did it, but it took everything out of the taskbar on the left side.


Right click the taskbar and select Toolbars | Quick Launch.

--
Frank Saunders, MS-MVP, OE/WM
Please reply in newsgroup.