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#11
June 15th, 2004, 04:43 PM
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Printing Problem with Office 2003
I wonder if the spooler.exe is different in Windows XP?
"Mary Sauer" wrote in message ... Windows XP comes with printer drivers. I can only assume it found your hardware and installed the proper drivers. Why it wouldn't work on 2000 is a mystery. -- Mary Sauer MS MVP http://office.microsoft.com/ http://www.mvps.org/msauer/ news://msnews.microsoft.com "Joshua Astete" wrote in message ... Well I got it to work. I had already completly removed print drivers and then reinstalled with no luck. So I decided to upgrade to Windows XP. It work great. No problems now. I'm not sure why this worked. Anyone have any ideas? Thanks everyone for your help. "Mary Sauer" wrote in message ... No, if you can't get it to run on Windows 2000, XP isn't going to make a difference. What model is this printer? It is recommended to completely uninstall the printer before re-installing or renewing drivers. Read the below help article or go back to Xerox and look around for an uninstall utility. How to clean up printer drivers http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm -- Mary Sauer MS MVP http://office.microsoft.com/ http://www.mvps.org/msauer/ news://msnews.microsoft.com "Joshua Astete" wrote in message ... Print drive did not work. Do you guys think upgrading to Windows XP will Help? "Joshua Astete" wrote in message ... I'm going to try to update the printer drivers first. I'll let you know later today if it works. Thanks for the quick replys. "Ed Bennett" wrote in message ... A small child turns to Ed, and exclaims: "Look! Look! A post from Joshua Astete !"... I found a post on another website that said it was a Microsoft issue and that Microsoft should release a hotfix for it. Yeah... Printer manufacturers love to blame the problems with their faulty drivers on the software manufacturers... -- Ed Bennett - MVP Microsoft Publisher http://www.mvps.org/the_nerd/ Before reading this message, view the disclaimer: http://mvps.org/the_nerd/disclaim.htm 
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#12
July 1st, 2004, 12:46 PM
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Printing Problem with Office 2003
We have a similar problem with Word 2003 and Powerpoint 2003 with Windows
2000. We have installed latest drivers from Xerox with no help. Jpeg images get printed oddly, picture is flattened and printed three times underneath. The space taken by these three flattened pictures matches the space of original image. We have a few workstations with Windows XP, and there is no problem. Upgrading the operating system is not a solution for us, could someone tell where to look for help? regards, mika, Finland Well I got it to work. I had already completly removed print drivers and then reinstalled with no luck. So I decided to upgrade to Windows XP. It work great. No problems now. I'm not sure why this worked. Anyone have any ideas? Thanks everyone for your help. "Mary Sauer" wrote in message ... No, if you can't get it to run on Windows 2000, XP isn't going to make a difference. What model is this printer? It is recommended to completely uninstall the printer before re-installing or renewing drivers. Read the below help article or go back to Xerox and look around for an uninstall utility. How to clean up printer drivers http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm -- Mary Sauer MS MVP http://office.microsoft.com/ http://www.mvps.org/msauer/ news://msnews.microsoft.com "Joshua Astete" wrote in message ... Print drive did not work. Do you guys think upgrading to Windows XP will Help? "Joshua Astete" wrote in message ... I'm going to try to update the printer drivers first. I'll let you know later today if it works. Thanks for the quick replys. "Ed Bennett" wrote in message ... A small child turns to Ed, and exclaims: "Look! Look! A post from Joshua Astete !"... I found a post on another website that said it was a Microsoft issue and that Microsoft should release a hotfix for it. Yeah... Printer manufacturers love to blame the problems with their faulty drivers on the software manufacturers... -- Ed Bennett - MVP Microsoft Publisher http://www.mvps.org/the_nerd/ Before reading this message, view the disclaimer: http://mvps.org/the_nerd/disclaim.htm
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#13
July 1st, 2004, 02:52 PM
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Printing Problem with Office 2003
Upgrading is the only solution. But it is a Microsoft issue from my
sources. They do not expect to have a hotfix out until fall, so I'd either upgrade or deal with the screaming users. "mng" wrote in message ... We have a similar problem with Word 2003 and Powerpoint 2003 with Windows 2000. We have installed latest drivers from Xerox with no help. Jpeg images get printed oddly, picture is flattened and printed three times underneath. The space taken by these three flattened pictures matches the space of original image. We have a few workstations with Windows XP, and there is no problem. Upgrading the operating system is not a solution for us, could someone tell where to look for help? regards, mika, Finland Well I got it to work. I had already completly removed print drivers and then reinstalled with no luck. So I decided to upgrade to Windows XP. It work great. No problems now. I'm not sure why this worked. Anyone have any ideas? Thanks everyone for your help. "Mary Sauer" wrote in message ... No, if you can't get it to run on Windows 2000, XP isn't going to make a difference. What model is this printer? It is recommended to completely uninstall the printer before re-installing or renewing drivers. Read the below help article or go back to Xerox and look around for an uninstall utility. How to clean up printer drivers http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm -- Mary Sauer MS MVP http://office.microsoft.com/ http://www.mvps.org/msauer/ news://msnews.microsoft.com "Joshua Astete" wrote in message ... Print drive did not work. Do you guys think upgrading to Windows XP will Help? "Joshua Astete" wrote in message ... I'm going to try to update the printer drivers first. I'll let you know later today if it works. Thanks for the quick replys. "Ed Bennett" wrote in message ... A small child turns to Ed, and exclaims: "Look! Look! A post from Joshua Astete !"... I found a post on another website that said it was a Microsoft issue and that Microsoft should release a hotfix for it. Yeah... Printer manufacturers love to blame the problems with their faulty drivers on the software manufacturers... -- Ed Bennett - MVP Microsoft Publisher http://www.mvps.org/the_nerd/ Before reading this message, view the disclaimer: http://mvps.org/the_nerd/disclaim.htm
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#14
July 1st, 2004, 03:42 PM
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Printing Problem with Office 2003
There is a hotfix for a Xerox printer, it could be a help if it is your model.
Xerox DocuTech 100 and DocuTech 120 printer drivers for Windows 2000-based computers http://support.microsoft.com/default...roduct=win2000 -- Mary Sauer MS MVP http://office.microsoft.com/ http://www.mvps.org/msauer/ news://msnews.microsoft.com "mng" wrote in message ... We have a similar problem with Word 2003 and Powerpoint 2003 with Windows 2000. We have installed latest drivers from Xerox with no help. Jpeg images get printed oddly, picture is flattened and printed three times underneath. The space taken by these three flattened pictures matches the space of original image. We have a few workstations with Windows XP, and there is no problem. Upgrading the operating system is not a solution for us, could someone tell where to look for help? regards, mika, Finland Well I got it to work. I had already completly removed print drivers and then reinstalled with no luck. So I decided to upgrade to Windows XP. It work great. No problems now. I'm not sure why this worked. Anyone have any ideas? Thanks everyone for your help. "Mary Sauer" wrote in message ... No, if you can't get it to run on Windows 2000, XP isn't going to make a difference. What model is this printer? It is recommended to completely uninstall the printer before re-installing or renewing drivers. Read the below help article or go back to Xerox and look around for an uninstall utility. How to clean up printer drivers http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm -- Mary Sauer MS MVP http://office.microsoft.com/ http://www.mvps.org/msauer/ news://msnews.microsoft.com "Joshua Astete" wrote in message ... Print drive did not work. Do you guys think upgrading to Windows XP will Help? "Joshua Astete" wrote in message ... I'm going to try to update the printer drivers first. I'll let you know later today if it works. Thanks for the quick replys. "Ed Bennett" wrote in message ... A small child turns to Ed, and exclaims: "Look! Look! A post from Joshua Astete !"... I found a post on another website that said it was a Microsoft issue and that Microsoft should release a hotfix for it. Yeah... Printer manufacturers love to blame the problems with their faulty drivers on the software manufacturers... -- Ed Bennett - MVP Microsoft Publisher http://www.mvps.org/the_nerd/ Before reading this message, view the disclaimer: http://mvps.org/the_nerd/disclaim.htm
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