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#1
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"Microsoft Visio has stopped working" Error When exiting Visio 200
I am using Visio 2003 on Windows Vista and everytime I close the application
I get the following error message: "Microsoft Visio has stopped working; A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available" Does anyone know what causes this? Is a setting somewhere or is it a more systemic problem?? Simon |
#2
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"Microsoft Visio has stopped working" Error When exiting Visio 200
I managed to find the solution myself. Go to Tools Options and go to the
security tab. There uncheck the "Enable COM Add-ins" option and it exits fine! "SimonO" wrote: I am using Visio 2003 on Windows Vista and everytime I close the application I get the following error message: "Microsoft Visio has stopped working; A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available" Does anyone know what causes this? Is a setting somewhere or is it a more systemic problem?? Simon |
#3
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"Microsoft Visio has stopped working" Error When exiting Visio 200
This is specifically caused by a Bluetooth driver on Windows Vista systems.
You may try updating your driver or see if you can selectively disable add-ins. Disabling all COM Add-ins may be overkill. -- Mark Nelson Office Graphics - Visio Microsoft Corporation This posting is provided "AS IS" with no warranties, and confers no rights. "SimonO" wrote in message ... I managed to find the solution myself. Go to Tools Options and go to the security tab. There uncheck the "Enable COM Add-ins" option and it exits fine! "SimonO" wrote: I am using Visio 2003 on Windows Vista and everytime I close the application I get the following error message: "Microsoft Visio has stopped working; A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available" Does anyone know what causes this? Is a setting somewhere or is it a more systemic problem?? Simon |
#4
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"Microsoft Visio has stopped working" Error When exiting Visio
Mark (or whoever is following this forum now), is there more detail on the
Visio/Bluetooth driver incompatibility? I am experiencing the same problem with Vision Pro 2003/SP3 on Vista Ultimate SP1. I have no COM Add-ons defined, but following your advice was able to get Visio to shutdown gracefully. I am using a Broadcom 5.1.2535.0 Bluetooth driver but am puzzled how it could be causing a Visio failure since I normally do not have Bluetooth enabled. There is a newer driver available, but I tend to be reluctant to update drivers unless I am experiencing a problem. Thanks, Norbert "Mark Nelson [MS]" wrote: This is specifically caused by a Bluetooth driver on Windows Vista systems. You may try updating your driver or see if you can selectively disable add-ins. Disabling all COM Add-ins may be overkill. |
#5
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"Microsoft Visio has stopped working" Error When exiting Visio
Hi Norbert,
The issue occurs because of a failure of a SendTo add-in to unload gracefully when Visio is closing down, and it seems that the options are only present (as far as i know) on vista systems. The Bluetooth functionality does not have to be enabled for the SendTo option to be added for Office applications. In order to resolve the problem, the Broadcom driver and utilities must be updated, which is something that should be obtained from your hardware OEM. Broadcom provides the driver and utilities, but the PC manufacturer is responsible for providing updates for their hardware directly. Barb Way Product Support - Visio Microsoft Corporation [This posting is provided "As Is" with no warranties, and confers no rights.] -------------------- Thread-Topic: "Microsoft Visio has stopped working" Error When exiting Visio Mark (or whoever is following this forum now), is there more detail on the Visio/Bluetooth driver incompatibility? I am experiencing the same problem with Vision Pro 2003/SP3 on Vista Ultimate SP1. I have no COM Add-ons defined, but following your advice was able to get Visio to shutdown gracefully. I am using a Broadcom 5.1.2535.0 Bluetooth driver but am puzzled how it could be causing a Visio failure since I normally do not have Bluetooth enabled. There is a newer driver available, but I tend to be reluctant to update drivers unless I am experiencing a problem. Thanks, Norbert "Mark Nelson [MS]" wrote: This is specifically caused by a Bluetooth driver on Windows Vista systems. You may try updating your driver or see if you can selectively disable add-ins. Disabling all COM Add-ins may be overkill. |
#6
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"Microsoft Visio has stopped working" Error When exiting Visio
Its now 2009 and this problem still persists. When I try and disable the
bluetooth add-in, I get a meesage that says "the connected state o fOffice Add-ins registered in HEY_LOCAL_MACHINE cannot be changed" This is really dumb - How many years does a problem need to persist before Microsoft actually gets around to fixing it? This is why so many people cheer when Microsoft gets sued - for any reason. "Barb Way" wrote: Hi Norbert, The issue occurs because of a failure of a SendTo add-in to unload gracefully when Visio is closing down, and it seems that the options are only present (as far as i know) on vista systems. The Bluetooth functionality does not have to be enabled for the SendTo option to be added for Office applications. In order to resolve the problem, the Broadcom driver and utilities must be updated, which is something that should be obtained from your hardware OEM. Broadcom provides the driver and utilities, but the PC manufacturer is responsible for providing updates for their hardware directly. Barb Way Product Support - Visio Microsoft Corporation [This posting is provided "As Is" with no warranties, and confers no rights.] -------------------- Thread-Topic: "Microsoft Visio has stopped working" Error When exiting Visio Mark (or whoever is following this forum now), is there more detail on the Visio/Bluetooth driver incompatibility? I am experiencing the same problem with Vision Pro 2003/SP3 on Vista Ultimate SP1. I have no COM Add-ons defined, but following your advice was able to get Visio to shutdown gracefully. I am using a Broadcom 5.1.2535.0 Bluetooth driver but am puzzled how it could be causing a Visio failure since I normally do not have Bluetooth enabled. There is a newer driver available, but I tend to be reluctant to update drivers unless I am experiencing a problem. Thanks, Norbert "Mark Nelson [MS]" wrote: This is specifically caused by a Bluetooth driver on Windows Vista systems. You may try updating your driver or see if you can selectively disable add-ins. Disabling all COM Add-ins may be overkill |
#7
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"Microsoft Visio has stopped working" Error When exiting Visio
"gregkane" wrote:
Its now 2009 and this problem still persists. When I try and disable the bluetooth add-in, I get a meesage that says "the connected state o fOffice Add-ins registered in HEY_LOCAL_MACHINE cannot be changed" I had this too. Probably because you are running Vista. All you have to do is do it while running as an administator. Right click on start shortcut holding down shift and "run as". You will then be able to untick it. Thanks for your postings on this issue. Worked for me. |
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