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#1
February 1st, 2005, 09:53 PM
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Dialing properties being ignored when dialling from Outlook.
Hi,
Im trying to dial my personal contacts in Outlook through a PBX which requires a 9 to get an outside line. I have found that when you try and dial a contact and have configured the dialling properties to insert the 9 for you, Outlook ignores the dialling properties. The only way it will work is to renumber all your Contact telephone numbers to include the 9, not good when you have 300 or so. Any help would be apprciated. Gavin 
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#2
February 1st, 2005, 11:36 PM
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Processing Dialing properties requires that the number be stored in
international format. Is it? -- Russ Valentine [MVP-Outlook] "Gavin" wrote in message ... Hi, Im trying to dial my personal contacts in Outlook through a PBX which requires a 9 to get an outside line. I have found that when you try and dial a contact and have configured the dialling properties to insert the 9 for you, Outlook ignores the dialling properties. The only way it will work is to renumber all your Contact telephone numbers to include the 9, not good when you have 300 or so. Any help would be apprciated. Gavin
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#3
February 2nd, 2005, 08:47 PM
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Hi Russ,
Do you mean is the Dialling properties number in international format or the contact? If its the contact, then the number isjust typed as dialled, i.e. 07967 234567. "Russ Valentine [MVP-Outlook]" wrote: Processing Dialing properties requires that the number be stored in international format. Is it? -- Russ Valentine [MVP-Outlook] "Gavin" wrote in message ... Hi, Im trying to dial my personal contacts in Outlook through a PBX which requires a 9 to get an outside line. I have found that when you try and dial a contact and have configured the dialling properties to insert the 9 for you, Outlook ignores the dialling properties. The only way it will work is to renumber all your Contact telephone numbers to include the 9, not good when you have 300 or so. Any help would be apprciated. Gavin
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#4
February 2nd, 2005, 10:57 PM
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That's the problem then. The number in Outlook must be in international
format: Details on how to use international format to invoke dialing rules are available he http://support.microsoft.com/default...;EN-US;Q318575 -- Russ Valentine [MVP-Outlook] "Gavin" wrote in message ... Hi Russ, Do you mean is the Dialling properties number in international format or the contact? If its the contact, then the number isjust typed as dialled, i.e. 07967 234567. "Russ Valentine [MVP-Outlook]" wrote: Processing Dialing properties requires that the number be stored in international format. Is it? -- Russ Valentine [MVP-Outlook] "Gavin" wrote in message ... Hi, Im trying to dial my personal contacts in Outlook through a PBX which requires a 9 to get an outside line. I have found that when you try and dial a contact and have configured the dialling properties to insert the 9 for you, Outlook ignores the dialling properties. The only way it will work is to renumber all your Contact telephone numbers to include the 9, not good when you have 300 or so. Any help would be apprciated. Gavin
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#5
February 3rd, 2005, 09:01 AM
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Thats great Russ, thanks for your help.
"Russ Valentine [MVP-Outlook]" wrote: That's the problem then. The number in Outlook must be in international format: Details on how to use international format to invoke dialing rules are available he http://support.microsoft.com/default...;EN-US;Q318575 -- Russ Valentine [MVP-Outlook] "Gavin" wrote in message ... Hi Russ, Do you mean is the Dialling properties number in international format or the contact? If its the contact, then the number isjust typed as dialled, i.e. 07967 234567. "Russ Valentine [MVP-Outlook]" wrote: Processing Dialing properties requires that the number be stored in international format. Is it? -- Russ Valentine [MVP-Outlook] "Gavin" wrote in message ... Hi, Im trying to dial my personal contacts in Outlook through a PBX which requires a 9 to get an outside line. I have found that when you try and dial a contact and have configured the dialling properties to insert the 9 for you, Outlook ignores the dialling properties. The only way it will work is to renumber all your Contact telephone numbers to include the 9, not good when you have 300 or so. Any help would be apprciated. Gavin
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