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Shared Contacts -- Unable to display the folder error
We are using Outlook 2003 with Exchange 2003. I have a user who has
permission to mulitiple users contacts. Within Outlook, if she chooses the folder list and their contacts folder it views without an issue. However, if she chooses it by hitting the Contacts via the Open Shared Contacts, several of the users are displayed three times (they do not have subfolders within their contacts). Two out of the three give her the error "unable to display the folder. You do not have sufficient permissions" where as one properly lists the contacts. I found a KB article #288570 which suggests clearing out the MRU list. I closed Outlook, exported and removed the registry key but the issue still exists. She refuses to access the contacts using the folder list as she complains it's too cluttered since she has access to so many contact lists. Any suggestions? |
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