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Outlook Connector Outook Live send/receive error caused by safe list



 
 
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Old March 4th, 2005, 04:17 PM
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Default Outlook Connector Outook Live send/receive error caused by safe list

Outlook Connector for Outlook Live will only intermittently
send/receive mail from my Hotmail account into my Outlook 2003. The
two times I can get this to work successfully are right after I install
Outlook Connector and right after I send and e-mail from my Hotmail
account withing Outlook. All other times, I see the following error
messsage in the "Detailed Report" from the "Server Status" in Outlook
below. FYI, it will always download my Contacts.

-------------------------------------------------
Outlook Connector Version 1.5.6232.0

Account:

Signed in successfully at 3/4/2005 9:58:25 AM


Mail : Error at 9:58 AM.

Calendar :

Contacts : Last successfully refreshed at 9:58 AM.


Errors :

Time: 3/4/2005 9:58:25 AM
Error in Mail
Unable To Get Safe List
-------------------------------------------------

I have no items in my Hotmail safe list, so I am confused about the
error message. I have verified on the Microsoft Member Center site
that I have an Outlook Live subscription. I am running the latest
version of Outlook Connector, 1.5.6232.0. I am also running the
version of Outlook 2003 that comes with the Outlook Live subscription,
11.6359.6360 SP1. From home, with the above configuration and Windows
XP SP2, I am able to use all aspects of Outlook Live successfully.
From work, with the same configuration and Windows 2000 SP4, Outlook

Connector will NOT download mail and calendar items from Hotmail to
Outlook. I suppose it's not the exact same configuration at work. I
also have a Microsoft Exchange account in my profile at work.

I have been working with Microsoft Support to no avail. They have
suggested the following, and nothing has worked:

1) Create a new profile
2) Rename a bunch of cache files as .old
3) Disable any anti-virus
4) Start in safe mode
5) Start in diagnostic startup
6) Create a new user account

Any suggestions are appreciated.

 




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