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Office 2007 Help Tab Not Available For All Users



 
 
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  #1  
Old May 19th, 2010, 02:34 AM posted to microsoft.public.office.setup
Aakash Shah[_3_]
external usenet poster
 
Posts: 17
Default Office 2007 Help Tab Not Available For All Users

The new Office 2007 Help tab (the "Get Started" tab replacement) appears to
have a problem with multiple users. If I install it under my administrator
account, then other accounts, including both admin and user level accounts,
do not see the Help tab. It appears that I have to manually install it for
each of the users on the computer. Has anyone else seen this problem? Also,
does anyone have any ways to workaround this problem?

For clarification, I am referring to the Help tab located at
http://www.microsoft.com/downloads/d...displaylang=en

Thanks!
  #2  
Old May 19th, 2010, 03:04 AM posted to microsoft.public.office.setup
Aakash Shah[_3_]
external usenet poster
 
Posts: 17
Default Office 2007 Help Tab Not Available For All Users

I was investigating this and found that this program only appears to install
the tab for the current user. Note that during the installation when the
installer asked whether I wanted to install the tab for "Everyone" or "Just
me", I made sure to leave "Everyone" selected.

In looking at the registry after the installation, it appears that the Addin
was installed under HKCU instead of HKLM. I found that the following
registry file fixes this problem:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Office\Word\ Addins\MicrosoftOfficeHelpTab.Connect]
"FriendlyName"="Microsoft Office 2007 Help Tab"
"LoadBehavior"=dword:00000003
"Description"="Adds a Help tab to Microsoft Office"

Can someone from the Office team please look into this and update the Office
2007 Help tab at
http://www.microsoft.com/downloads/d...displaylang=en to correct this problem?

Thanks!

"Aakash Shah" wrote:

The new Office 2007 Help tab (the "Get Started" tab replacement) appears to
have a problem with multiple users. If I install it under my administrator
account, then other accounts, including both admin and user level accounts,
do not see the Help tab. It appears that I have to manually install it for
each of the users on the computer. Has anyone else seen this problem? Also,
does anyone have any ways to workaround this problem?

For clarification, I am referring to the Help tab located at
http://www.microsoft.com/downloads/d...displaylang=en

Thanks!

  #3  
Old May 28th, 2010, 05:34 AM posted to microsoft.public.office.setup
Steven Du
external usenet poster
 
Posts: 45
Default Office 2007 Help Tab Not Available For All Users


Dear Partner,

Thank you for your sharing.

You are welcomed to provide your feedback directly to the product groups
via the link below:

https://support.microsoft.com/common...14&showpage=1&
WS=Wish&url=http%3a%2f%2fwww.microsoft.com%2firela nd%2fcontact%2f

Have a nice day.

Best regards,

Steven Du
Partner Online Technical Community


--------------------
| Thread-Topic: Office 2007 Help Tab Not Available For All Users
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| References:
| Subject: Office 2007 Help Tab Not Available For All Users
| Date: Tue, 18 May 2010 19:04:01 -0700
| Lines: 35
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| NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| X-Tomcat-NG: microsoft.public.office.setup
|
| I was investigating this and found that this program only appears to
install
| the tab for the current user. Note that during the installation when the
| installer asked whether I wanted to install the tab for "Everyone" or
"Just
| me", I made sure to leave "Everyone" selected.
|
| In looking at the registry after the installation, it appears that the
Addin
| was installed under HKCU instead of HKLM. I found that the following
| registry file fixes this problem:
|
| Windows Registry Editor Version 5.00
|
[HKEY_LOCAL_MACHINE\Software\Microsoft\Office\Word\ Addins\MicrosoftOfficeHel
pTab.Connect]
| "FriendlyName"="Microsoft Office 2007 Help Tab"
| "LoadBehavior"=dword:00000003
| "Description"="Adds a Help tab to Microsoft Office"
|
| Can someone from the Office team please look into this and update the
Office
| 2007 Help tab at
|
http://www.microsoft.com/downloads/d...570-89A8-44B6-
B480-42D1C4C58426&displaylang=en to correct this problem?
|
| Thanks!
|
| "Aakash Shah" wrote:
|
| The new Office 2007 Help tab (the "Get Started" tab replacement)
appears to
| have a problem with multiple users. If I install it under my
administrator
| account, then other accounts, including both admin and user level
accounts,
| do not see the Help tab. It appears that I have to manually install it
for
| each of the users on the computer. Has anyone else seen this problem?
Also,
| does anyone have any ways to workaround this problem?
|
| For clarification, I am referring to the Help tab located at
|
http://www.microsoft.com/downloads/d...570-89A8-44B6-
B480-42D1C4C58426&displaylang=en
|
| Thanks!
|

 




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