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#1
December 1st, 2008, 04:56 PM
posted to microsoft.public.office.misc
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Printing Problems
Hi
I have ongoing printing problems: 1) Since installing Vista SP1 I can't print Office docs unless I turn off UAC. (MS research group is looking into that but does anyone out there have any clues/advice or other details which might help them to understand what is going wrong?) 2) If I ask Office apps (ecept for Word) to print more than one copy, they print the square of the requested number. For example if I ask for two I get four, three I get nine, four I get sixteen. Lexmark say this is down to MS - but if I ask Word to print more than one copy it happily does what it is told. Not so with Excel or Ppt though... I posted this elsewhere in Windows Vista pages, but cannot access that page at present due to a known MS web page glitch. So if you see this again and think it is a duplicate - it is but I am still struggling. John 
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#2
December 1st, 2008, 07:29 PM
posted to microsoft.public.office.misc
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Printing Problems
If your printer was fine prior to sp1 it seems a printer driver problem.
If you boot your PC into safe mode, do the problems continue? "John Bobin" wrote in message ... Hi I have ongoing printing problems: 1) Since installing Vista SP1 I can't print Office docs unless I turn off UAC. (MS research group is looking into that but does anyone out there have any clues/advice or other details which might help them to understand what is going wrong?) 2) If I ask Office apps (ecept for Word) to print more than one copy, they print the square of the requested number. For example if I ask for two I get four, three I get nine, four I get sixteen. Lexmark say this is down to MS - but if I ask Word to print more than one copy it happily does what it is told. Not so with Excel or Ppt though... I posted this elsewhere in Windows Vista pages, but cannot access that page at present due to a known MS web page glitch. So if you see this again and think it is a duplicate - it is but I am still struggling. John
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#3
December 2nd, 2008, 02:47 PM
posted to microsoft.public.office.misc
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Printing Problems
Hi
I booted up my laptop in Safe Mode (and also in Safe Mode with Networking) but in those modes it lost my printer. (Said there was no printer set up.) I then booted up normally and my printer was there again. I did download the very latest Lexmark X4550 driver and installed it. It didn't make any difference though. John "DL" wrote: If your printer was fine prior to sp1 it seems a printer driver problem. If you boot your PC into safe mode, do the problems continue? "John Bobin" wrote in message ... Hi I have ongoing printing problems: 1) Since installing Vista SP1 I can't print Office docs unless I turn off UAC. (MS research group is looking into that but does anyone out there have any clues/advice or other details which might help them to understand what is going wrong?) 2) If I ask Office apps (ecept for Word) to print more than one copy, they print the square of the requested number. For example if I ask for two I get four, three I get nine, four I get sixteen. Lexmark say this is down to MS - but if I ask Word to print more than one copy it happily does what it is told. Not so with Excel or Ppt though... I posted this elsewhere in Windows Vista pages, but cannot access that page at present due to a known MS web page glitch. So if you see this again and think it is a duplicate - it is but I am still struggling. John
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#4
December 2nd, 2008, 03:45 PM
posted to microsoft.public.office.misc
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Printing Problems
Assuming your printer is connected direct to the laptop, it should print
fine from safe mode "John Bobin" wrote in message ... Hi I booted up my laptop in Safe Mode (and also in Safe Mode with Networking) but in those modes it lost my printer. (Said there was no printer set up.) I then booted up normally and my printer was there again. I did download the very latest Lexmark X4550 driver and installed it. It didn't make any difference though. John "DL" wrote: If your printer was fine prior to sp1 it seems a printer driver problem. If you boot your PC into safe mode, do the problems continue? "John Bobin" wrote in message ... Hi I have ongoing printing problems: 1) Since installing Vista SP1 I can't print Office docs unless I turn off UAC. (MS research group is looking into that but does anyone out there have any clues/advice or other details which might help them to understand what is going wrong?) 2) If I ask Office apps (ecept for Word) to print more than one copy, they print the square of the requested number. For example if I ask for two I get four, three I get nine, four I get sixteen. Lexmark say this is down to MS - but if I ask Word to print more than one copy it happily does what it is told. Not so with Excel or Ppt though... I posted this elsewhere in Windows Vista pages, but cannot access that page at present due to a known MS web page glitch. So if you see this again and think it is a duplicate - it is but I am still struggling. John
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#5
December 2nd, 2008, 03:57 PM
posted to microsoft.public.office.misc
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Printing Problems
Hi
It is a wireless connection to a Lexmark X4550 and it works fine if UAC is switched off. However I have now heard from the MS research group that there is a known problem which other people have too. They are looking into the failure to print when UAC is turned on. I haven't heard anything about the incorrect number of prints though. Thanks for trying to help. I apprecaite it. John "DL" wrote: Assuming your printer is connected direct to the laptop, it should print fine from safe mode "John Bobin" wrote in message ... Hi I booted up my laptop in Safe Mode (and also in Safe Mode with Networking) but in those modes it lost my printer. (Said there was no printer set up.) I then booted up normally and my printer was there again. I did download the very latest Lexmark X4550 driver and installed it. It didn't make any difference though. John "DL" wrote: If your printer was fine prior to sp1 it seems a printer driver problem. If you boot your PC into safe mode, do the problems continue? "John Bobin" wrote in message ... Hi I have ongoing printing problems: 1) Since installing Vista SP1 I can't print Office docs unless I turn off UAC. (MS research group is looking into that but does anyone out there have any clues/advice or other details which might help them to understand what is going wrong?) 2) If I ask Office apps (ecept for Word) to print more than one copy, they print the square of the requested number. For example if I ask for two I get four, three I get nine, four I get sixteen. Lexmark say this is down to MS - but if I ask Word to print more than one copy it happily does what it is told. Not so with Excel or Ppt though... I posted this elsewhere in Windows Vista pages, but cannot access that page at present due to a known MS web page glitch. So if you see this again and think it is a duplicate - it is but I am still struggling. John
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#6
December 2nd, 2008, 06:49 PM
posted to microsoft.public.office.misc
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Printing Problems
cest la vie
 "John Bobin" wrote in message ... Hi It is a wireless connection to a Lexmark X4550 and it works fine if UAC is switched off. However I have now heard from the MS research group that there is a known problem which other people have too. They are looking into the failure to print when UAC is turned on. I haven't heard anything about the incorrect number of prints though. Thanks for trying to help. I apprecaite it. John "DL" wrote: Assuming your printer is connected direct to the laptop, it should print fine from safe mode "John Bobin" wrote in message ... Hi I booted up my laptop in Safe Mode (and also in Safe Mode with Networking) but in those modes it lost my printer. (Said there was no printer set up.) I then booted up normally and my printer was there again. I did download the very latest Lexmark X4550 driver and installed it. It didn't make any difference though. John "DL" wrote: If your printer was fine prior to sp1 it seems a printer driver problem. If you boot your PC into safe mode, do the problems continue? "John Bobin" wrote in message ... Hi I have ongoing printing problems: 1) Since installing Vista SP1 I can't print Office docs unless I turn off UAC. (MS research group is looking into that but does anyone out there have any clues/advice or other details which might help them to understand what is going wrong?) 2) If I ask Office apps (ecept for Word) to print more than one copy, they print the square of the requested number. For example if I ask for two I get four, three I get nine, four I get sixteen. Lexmark say this is down to MS - but if I ask Word to print more than one copy it happily does what it is told. Not so with Excel or Ppt though... I posted this elsewhere in Windows Vista pages, but cannot access that page at present due to a known MS web page glitch. So if you see this again and think it is a duplicate - it is but I am still struggling. John
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