"Show this folder as as e-mail Address Book" is greyed out

"Netdweeb" wrote:

Apparently the profile is corrupted and the steps you are suggesting - while
they SHOULD work - don't . I have multiple email accounts in my profile and
so creating a new one - which seems to be the only way around it once the
transfer program breaks things - is a bit of work. Oh well. ...

"Diane Poremsky [MVP]" wrote:

If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service due to
a bug.

--
Diane Poremsky [MVP - Outlook]
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"Mike" wrote in message
news


"Kent" wrote:

I just updated to Win7 with a clean install and reinstalled Office 2007.
I
restored the Outlook.pst file using Easy transfer. All emails and
accounts
are present but ALL my Contact folders do not display as Address Books.
In
all the Contact Folders the "Show this folder as an e-mail Address Book"
is
greyed out
--
Kent

Kent,

I have the same problem. Where did you find your solution?

Mike