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#11
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an unexpected error has occurred
jamesditto,
Your problem may be with your ISP, and not related Outlook, specifically. They may have changed policies recently, and without notice to you. Here are a few scenerios that might be happening: 1. Your ISP may restrict the number of receipients that a single message can be sent to. This might have changed recently and with out notice from your ISP. But 20 recepients seems a little low, commonly 25 or 50 recepients is used as the limit. 2. Your ISP may restrict the amount of bandwidth that a single message uses, especially if it contains attachments. Remember for every receipent the message is sent to, you will use that "multiple X message size" of bandwith, plus a little bit more. This might have changed recently and with out notice from your ISP. 3. Some ISP's will not send emails with "BLANK" TO: Lines. What you need to do, is change the name of your current Distribution List from "Consultants List" to "Consultants_List_Names". Then create a new contact in your Contacts' folder, call it "Consultants List", place that contact in the TO: Line, and place "Consultants_List_Names", in the BCC: Line. This might have changed recently and with out notice from your ISP. 4. Some ISP's will not accept emails with "BLANK" TO: Lines. See #3 for a fix on that. 5. Some ISP's are now requiring a change in Port setting in the Email acct settings. They are starting to Block Port: 25 (default). I am personally aware that Comcast has been doing this for several months, both by region, and with individual customers for various reasons. You may need to recheck your ISP's Help pages, under acct setup in Outlook or Outlook Express, and see if they have started this policy, utilizing a different Port settings. This might have changed recently and with out notice from your ISP. 6. Another thing that you can try is start a Mail Merge from the Contact folder, if there is a Contact listing for everyone on your distribution list, in the Contacts folder. If some of the contacts in the distribution list, are only known by their email address, you can't do a Mail Merge that I know, that would include those contacts. -- Add MS to your News Reader: news://msnews.microsoft.com Rich/rerat (RRR News) message rule Previous Text Snipped to Save Bandwidth When Appropriate "jamesditto" wrote in message ... "jamesditto" wrote: While trying to send an email to a contact list of about 20 emails I get a message as noted in subject line "an unexpected error has occurred". I checked each email for accuracy and all are OK. Thats some message, it really helps me figure out what is wrong, can anyone help? Thanks I was attempting to use Outlook 2007 in which I had built a series of contact lists that would allow me to send one email to everyone in the list. I had done this before, without incident, but my Operating System has been reloaded and I built a new list and tried to send it. I put the list name "Consultants List" in the bcc line, which prevents all from seeing the others, normally. I insert Subject line and leave the To: line blank I wrote an email in the body and tried to Send and got message: I use Windows XP Professional That is all the error message says, no number or anything else |
#12
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an unexpected error has occurred
This is very good information, although I am experiencing this same issue in
a corporate Exchange 2007 environment. All the groups contain internal staff, so the ISP factor doesn't come into play. My experience is that if I expand all the groups once they're in the To: field, the message will send. not a very practical solution, and not what my end users want to hear. Do any MVPs who aren't Russ have any thoughts? "Rich/rerat" wrote: jamesditto, Your problem may be with your ISP, and not related Outlook, specifically. They may have changed policies recently, and without notice to you. Here are a few scenerios that might be happening: 1. Your ISP may restrict the number of receipients that a single message can be sent to. This might have changed recently and with out notice from your ISP. But 20 recepients seems a little low, commonly 25 or 50 recepients is used as the limit. 2. Your ISP may restrict the amount of bandwidth that a single message uses, especially if it contains attachments. Remember for every receipent the message is sent to, you will use that "multiple X message size" of bandwith, plus a little bit more. This might have changed recently and with out notice from your ISP. 3. Some ISP's will not send emails with "BLANK" TO: Lines. What you need to do, is change the name of your current Distribution List from "Consultants List" to "Consultants_List_Names". Then create a new contact in your Contacts' folder, call it "Consultants List", place that contact in the TO: Line, and place "Consultants_List_Names", in the BCC: Line. This might have changed recently and with out notice from your ISP. 4. Some ISP's will not accept emails with "BLANK" TO: Lines. See #3 for a fix on that. 5. Some ISP's are now requiring a change in Port setting in the Email acct settings. They are starting to Block Port: 25 (default). I am personally aware that Comcast has been doing this for several months, both by region, and with individual customers for various reasons. You may need to recheck your ISP's Help pages, under acct setup in Outlook or Outlook Express, and see if they have started this policy, utilizing a different Port settings. This might have changed recently and with out notice from your ISP. 6. Another thing that you can try is start a Mail Merge from the Contact folder, if there is a Contact listing for everyone on your distribution list, in the Contacts folder. If some of the contacts in the distribution list, are only known by their email address, you can't do a Mail Merge that I know, that would include those contacts. -- Add MS to your News Reader: news://msnews.microsoft.com Rich/rerat (RRR News) message rule Previous Text Snipped to Save Bandwidth When Appropriate "jamesditto" wrote in message ... "jamesditto" wrote: While trying to send an email to a contact list of about 20 emails I get a message as noted in subject line "an unexpected error has occurred". I checked each email for accuracy and all are OK. Thats some message, it really helps me figure out what is wrong, can anyone help? Thanks I was attempting to use Outlook 2007 in which I had built a series of contact lists that would allow me to send one email to everyone in the list. I had done this before, without incident, but my Operating System has been reloaded and I built a new list and tried to send it. I put the list name "Consultants List" in the bcc line, which prevents all from seeing the others, normally. I insert Subject line and leave the To: line blank I wrote an email in the body and tried to Send and got message: I use Windows XP Professional That is all the error message says, no number or anything else |
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