A Microsoft Office (Excel, Word) forum. OfficeFrustration

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » OfficeFrustration forum » Microsoft Outlook » Contacts
Site Map Home Register Authors List Search Today's Posts Mark Forums Read  

an unexpected error has occurred



 
 
Thread Tools Display Modes
  #11  
Old August 5th, 2008, 01:57 AM posted to microsoft.public.outlook.contacts
Rich/rerat
external usenet poster
 
Posts: 423
Default an unexpected error has occurred

jamesditto,
Your problem may be with your ISP, and not related Outlook, specifically.
They may have changed policies recently, and without notice to you.

Here are a few scenerios that might be happening:

1. Your ISP may restrict the number of receipients that a single message can
be sent to. This might have changed recently and with out notice from your
ISP. But 20 recepients seems a little low, commonly 25 or 50 recepients is
used as the limit.

2. Your ISP may restrict the amount of bandwidth that a single message uses,
especially if it contains attachments. Remember for every receipent the
message is sent to, you will use that "multiple X message size" of bandwith,
plus a little bit more. This might have changed recently and with out notice
from your ISP.

3. Some ISP's will not send emails with "BLANK" TO: Lines. What you need to
do, is change the name of your current Distribution List from "Consultants
List" to "Consultants_List_Names". Then create a new contact in your
Contacts' folder, call it "Consultants List", place that contact in the TO:
Line, and place "Consultants_List_Names", in the BCC: Line. This might have
changed recently and with out notice from your ISP.

4. Some ISP's will not accept emails with "BLANK" TO: Lines. See #3 for a
fix on that.

5. Some ISP's are now requiring a change in Port setting in the Email acct
settings. They are starting to Block Port: 25 (default). I am personally
aware that Comcast has been doing this for several months, both by region,
and with individual customers for various reasons. You may need to recheck
your ISP's Help pages, under acct setup in Outlook or Outlook Express, and
see if they have started this policy, utilizing a different Port settings.
This might have changed recently and with out notice from your ISP.

6. Another thing that you can try is start a Mail Merge from the Contact
folder, if there is a Contact listing for everyone on your distribution
list, in the Contacts folder. If some of the contacts in the distribution
list, are only known by their email address, you can't do a Mail Merge that
I know, that would include those contacts.

--
Add MS to your News Reader: news://msnews.microsoft.com
Rich/rerat (RRR News) message rule
Previous Text Snipped to Save Bandwidth When Appropriate


"jamesditto" wrote in message
...


"jamesditto" wrote:

While trying to send an email to a contact list of about 20 emails I get a
message as noted in subject line "an unexpected error has occurred". I
checked each email for accuracy and all are OK.

Thats some message, it really helps me figure out what is wrong, can
anyone
help? Thanks

I was attempting to use Outlook 2007 in which I had built a series of
contact lists that would allow me to send one email to everyone in the
list. I had done this before, without incident, but my Operating System
has been reloaded and I built a new list and tried to send it. I put the
list name "Consultants List" in the bcc line, which prevents all from
seeing the others, normally.


I insert Subject line and leave the To: line blank

I wrote an email in the body and tried to Send and got message:

I use Windows XP Professional

That is all the error message says, no number or anything else


  #12  
Old August 14th, 2008, 03:16 PM posted to microsoft.public.outlook.contacts
DaSaint
external usenet poster
 
Posts: 2
Default an unexpected error has occurred

This is very good information, although I am experiencing this same issue in
a corporate Exchange 2007 environment. All the groups contain internal staff,
so the ISP factor doesn't come into play.
My experience is that if I expand all the groups once they're in the To:
field, the message will send. not a very practical solution, and not what my
end users want to hear.
Do any MVPs who aren't Russ have any thoughts?

"Rich/rerat" wrote:

jamesditto,
Your problem may be with your ISP, and not related Outlook, specifically.
They may have changed policies recently, and without notice to you.

Here are a few scenerios that might be happening:

1. Your ISP may restrict the number of receipients that a single message can
be sent to. This might have changed recently and with out notice from your
ISP. But 20 recepients seems a little low, commonly 25 or 50 recepients is
used as the limit.

2. Your ISP may restrict the amount of bandwidth that a single message uses,
especially if it contains attachments. Remember for every receipent the
message is sent to, you will use that "multiple X message size" of bandwith,
plus a little bit more. This might have changed recently and with out notice
from your ISP.

3. Some ISP's will not send emails with "BLANK" TO: Lines. What you need to
do, is change the name of your current Distribution List from "Consultants
List" to "Consultants_List_Names". Then create a new contact in your
Contacts' folder, call it "Consultants List", place that contact in the TO:
Line, and place "Consultants_List_Names", in the BCC: Line. This might have
changed recently and with out notice from your ISP.

4. Some ISP's will not accept emails with "BLANK" TO: Lines. See #3 for a
fix on that.

5. Some ISP's are now requiring a change in Port setting in the Email acct
settings. They are starting to Block Port: 25 (default). I am personally
aware that Comcast has been doing this for several months, both by region,
and with individual customers for various reasons. You may need to recheck
your ISP's Help pages, under acct setup in Outlook or Outlook Express, and
see if they have started this policy, utilizing a different Port settings.
This might have changed recently and with out notice from your ISP.

6. Another thing that you can try is start a Mail Merge from the Contact
folder, if there is a Contact listing for everyone on your distribution
list, in the Contacts folder. If some of the contacts in the distribution
list, are only known by their email address, you can't do a Mail Merge that
I know, that would include those contacts.

--
Add MS to your News Reader: news://msnews.microsoft.com
Rich/rerat (RRR News) message rule
Previous Text Snipped to Save Bandwidth When Appropriate


"jamesditto" wrote in message
...


"jamesditto" wrote:

While trying to send an email to a contact list of about 20 emails I get a
message as noted in subject line "an unexpected error has occurred". I
checked each email for accuracy and all are OK.

Thats some message, it really helps me figure out what is wrong, can
anyone
help? Thanks

I was attempting to use Outlook 2007 in which I had built a series of
contact lists that would allow me to send one email to everyone in the
list. I had done this before, without incident, but my Operating System
has been reloaded and I built a new list and tried to send it. I put the
list name "Consultants List" in the bcc line, which prevents all from
seeing the others, normally.


I insert Subject line and leave the To: line blank

I wrote an email in the body and tried to Send and got message:

I use Windows XP Professional

That is all the error message says, no number or anything else



 




Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Forum Jump


All times are GMT +1. The time now is 08:25 PM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2024 OfficeFrustration.
The comments are property of their posters.