Slow Office file opening

I double click file it takes about 30 seconds to open, if I open it from file
menu, choose open and then select file from list it opens super fast.

This is NOT network releted problem

It doesn't matter is file on local computer or network.
It doesn't matter if network cable is unplugged or not.
It doesn't matter if NIC or TCP/IP is disabled or not
PDFs open without problems and any other non office files too.

Workstations are WindowsXP with servicepack 2

--
Ibe U

any virus scanners installed with realtime scanning enabled?

--
Gyorgy Moldova
MCSE, MVP: Office Core

Blog: http://banksjr.net/CS

"Ibe U" wrote in message
...
I double click file it takes about 30 seconds to open, if I open it from
file
menu, choose open and then select file from list it opens super fast.

This is NOT network releted problem

It doesn't matter is file on local computer or network.
It doesn't matter if network cable is unplugged or not.
It doesn't matter if NIC or TCP/IP is disabled or not
PDFs open without problems and any other non office files too.

Workstations are WindowsXP with servicepack 2

--
Ibe U

If the problem is ONLY when you double-click on a file to open it. the
problem is likely due to DDE. It can be fixed by reinstalling, OR this
workaround.

Go to Control Panel, Folder Options, File Types, scroll down to and
select (DOC for Word files) or XLS (for Excel files), click Advanced,
select Open entry, click the edit Button.
Now uncheck "Use DDE" and then put your cursor in the Application box,
arrow all the way to the right and put in "%1" (include the quote
marks), IF there is /dde remove it. Then OK you way out. Things should
work quickly again.




Ibe U wrote:

I double click file it takes about 30 seconds to open, if I open it from file
menu, choose open and then select file from list it opens super fast.

This is NOT network releted problem

It doesn't matter is file on local computer or network.
It doesn't matter if network cable is unplugged or not.
It doesn't matter if NIC or TCP/IP is disabled or not
PDFs open without problems and any other non office files too.

Workstations are WindowsXP with servicepack 2

Thanks Bob

You solved my problem, problem was 6 computers.

Do you have any idea why that is happened?
--
Ibe U


"Bob I" wrote:

If the problem is ONLY when you double-click on a file to open it. the
problem is likely due to DDE. It can be fixed by reinstalling, OR this
workaround.

Go to Control Panel, Folder Options, File Types, scroll down to and
select (DOC for Word files) or XLS (for Excel files), click Advanced,
select Open entry, click the edit Button.
Now uncheck "Use DDE" and then put your cursor in the Application box,
arrow all the way to the right and put in "%1" (include the quote
marks), IF there is /dde remove it. Then OK you way out. Things should
work quickly again.




Ibe U wrote:

I double click file it takes about 30 seconds to open, if I open it from file
menu, choose open and then select file from list it opens super fast.

This is NOT network releted problem

It doesn't matter is file on local computer or network.
It doesn't matter if network cable is unplugged or not.
It doesn't matter if NIC or TCP/IP is disabled or not
PDFs open without problems and any other non office files too.

Workstations are WindowsXP with servicepack 2

Nope, nothing other than something in the DDE association gets
completely confused, and then Word or Excel spends a long time wiating
for something to time out.

Ibe U wrote:

Thanks Bob

You solved my problem, problem was 6 computers.

Do you have any idea why that is happened?

Guess I don't understand how this could be broken right out of the box. With
21 workstations to go back and modify - and 41 to modify as I install - it
doesn't make sense...??? But thanks for posting the fix...

"Bob I" wrote:

Nope, nothing other than something in the DDE association gets
completely confused, and then Word or Excel spends a long time wiating
for something to time out.

Ibe U wrote:

Thanks Bob

You solved my problem, problem was 6 computers.

Do you have any idea why that is happened?

No idea what you mean "right out of the box". Are you saying the vendor
shipped the PC's to you that way? If so what "3rd party" software was
installed after Office by the vendor?

Papa_LF wrote:

Guess I don't understand how this could be broken right out of the box. With
21 workstations to go back and modify - and 41 to modify as I install - it
doesn't make sense...??? But thanks for posting the fix...

"Bob I" wrote:


Nope, nothing other than something in the DDE association gets
completely confused, and then Word or Excel spends a long time wiating
for something to time out.

Ibe U wrote:


Thanks Bob

You solved my problem, problem was 6 computers.

Do you have any idea why that is happened?

Purchased Volume Licenses of 2007 Professional Plus (70 licenses to be exact)
to upgrade our office. Currently having the same problem with Access opening
existing databases - using a similar fix - File type recognition issue. I
have very little other software in our facility - Predominantly Microsoft XP
Pro (fully patched) on Dell machines, which I run quite lean. No active
directory as of yet - coming in February.

"Bob I" wrote:

No idea what you mean "right out of the box". Are you saying the vendor
shipped the PC's to you that way? If so what "3rd party" software was
installed after Office by the vendor?

Papa_LF wrote:

Guess I don't understand how this could be broken right out of the box. With
21 workstations to go back and modify - and 41 to modify as I install - it
doesn't make sense...??? But thanks for posting the fix...

"Bob I" wrote:


Nope, nothing other than something in the DDE association gets
completely confused, and then Word or Excel spends a long time wiating
for something to time out.

Ibe U wrote:


Thanks Bob

You solved my problem, problem was 6 computers.

Do you have any idea why that is happened?

Sorry, can't speak to the Office 2007 issues. Only played with 2003 and
earlier.

Papa_LF wrote:

Purchased Volume Licenses of 2007 Professional Plus (70 licenses to be exact)
to upgrade our office. Currently having the same problem with Access opening
existing databases - using a similar fix - File type recognition issue. I
have very little other software in our facility - Predominantly Microsoft XP
Pro (fully patched) on Dell machines, which I run quite lean. No active
directory as of yet - coming in February.

"Bob I" wrote:


No idea what you mean "right out of the box". Are you saying the vendor
shipped the PC's to you that way? If so what "3rd party" software was
installed after Office by the vendor?

Papa_LF wrote:


Guess I don't understand how this could be broken right out of the box. With
21 workstations to go back and modify - and 41 to modify as I install - it
doesn't make sense...??? But thanks for posting the fix...

"Bob I" wrote:



Nope, nothing other than something in the DDE association gets
completely confused, and then Word or Excel spends a long time wiating
for something to time out.

Ibe U wrote:



Thanks Bob

You solved my problem, problem was 6 computers.

Do you have any idea why that is happened?

Greetings,

Been searching on google and the forums for a way to reinstall DDE and
haven't found it. Is it needed for anything or is more of a legacy type of
thing?

Is there anyway i can disable DDE through a group policy or globaly on a
system without having to change one file extension at a time per machine?

Thanks for your help,
Manuel Sousa

"Bob I" wrote:

If the problem is ONLY when you double-click on a file to open it. the
problem is likely due to DDE. It can be fixed by reinstalling, OR this
workaround.

Go to Control Panel, Folder Options, File Types, scroll down to and
select (DOC for Word files) or XLS (for Excel files), click Advanced,
select Open entry, click the edit Button.
Now uncheck "Use DDE" and then put your cursor in the Application box,
arrow all the way to the right and put in "%1" (include the quote
marks), IF there is /dde remove it. Then OK you way out. Things should
work quickly again.




Ibe U wrote:

I double click file it takes about 30 seconds to open, if I open it from file
menu, choose open and then select file from list it opens super fast.

This is NOT network releted problem

It doesn't matter is file on local computer or network.
It doesn't matter if network cable is unplugged or not.
It doesn't matter if NIC or TCP/IP is disabled or not
PDFs open without problems and any other non office files too.

Workstations are WindowsXP with servicepack 2