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#1
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sending attachments via Send To > Mail Recipient
When using our remote access program, Citrix, we are unable to send query or
report attachments in our Access 2003 databases through File Send To Mail Recipient. We get the error: "database name can't send thsi e-mail message. Before attempting to send an e-mail message from database name, resolve the problem in the previous message, or configure your computer to send and receive e-mail messages." This happens to people connected to Citrix from the office or from home. We do not have this problem when doing this from databases directly connected to the server. We have also tried install PDF writer as a workaround and get an error saying: "An error occurred while sending this PDF file via Email." I would be grateful for any ideas about how to solve this problem. Lavinia |
#2
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Hi Lavinia,
This happens to people connected to Citrix from the office or from home. We do not have this problem when doing this from databases directly connected to the server. At first glance, this doesnt seem to be an MSAccess issue. Can you send out an email from the Citrix server? Dont you have to configure the Citrix server to send out email before you can send anything? Immanuel Sibero "Lavinia" wrote in message ... When using our remote access program, Citrix, we are unable to send query or report attachments in our Access 2003 databases through File Send To Recipient. We get the error: "database name can't send thsi e-mail message. Before attempting to send an e-mail message from database name, resolve the problem in the previous message, or configure your computer to send and receive e-mail messages." This happens to people connected to Citrix from the office or from home. We do not have this problem when doing this from databases directly connected to the server. We have also tried install PDF writer as a workaround and get an error saying: "An error occurred while sending this PDF file via Email." I would be grateful for any ideas about how to solve this problem. Lavinia |
#3
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Hi Immanuel,
You asked me "Dont you have to configure the Citrix server to send out email before you can send anything?" You question prompted me to try right-clicking a word document, clicking send to and nothing happened which means it's a problem with Outlook. I'll post my question there. Thanks for your response. Lavinia "Immanuel Sibero" wrote: Hi Lavinia, This happens to people connected to Citrix from the office or from home. We do not have this problem when doing this from databases directly connected to the server. At first glance, this doesnt seem to be an MSAccess issue. Can you send out an email from the Citrix server? Dont you have to configure the Citrix server to send out email before you can send anything? Immanuel Sibero "Lavinia" wrote in message ... When using our remote access program, Citrix, we are unable to send query or report attachments in our Access 2003 databases through File Send To Recipient. We get the error: "database name can't send thsi e-mail message. Before attempting to send an e-mail message from database name, resolve the problem in the previous message, or configure your computer to send and receive e-mail messages." This happens to people connected to Citrix from the office or from home. We do not have this problem when doing this from databases directly connected to the server. We have also tried install PDF writer as a workaround and get an error saying: "An error occurred while sending this PDF file via Email." I would be grateful for any ideas about how to solve this problem. Lavinia |
#4
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Hi Lavinia, I'm sure you will get more help from the Outlook newsgroup. It does sound like a problem in the email client. It may be related to configurations such as SMTP server, etc. Immanuel Sibero "Lavinia" wrote in message ... Hi Immanuel, You asked me "Dont you have to configure the Citrix server to send out before you can send anything?" You question prompted me to try right-clicking a word document, clicking send to and nothing happened which means it's a problem with Outlook. I'll post my question there. Thanks for your response. Lavinia "Immanuel Sibero" wrote: Hi Lavinia, This happens to people connected to Citrix from the office or from home. We do not have this problem when doing this from databases directly connected to the server. At first glance, this doesnt seem to be an MSAccess issue. Can you send out an email from the Citrix server? Dont you have to configure the Citrix server to send out email before you can send anything? Immanuel Sibero "Lavinia" wrote in message ... When using our remote access program, Citrix, we are unable to send query or report attachments in our Access 2003 databases through File Send To Recipient. We get the error: "database name can't send thsi e-mail message. Before attempting to send an e-mail message from database name, resolve the problem in the previous message, or configure your computer to send and receive e-mail messages." This happens to people connected to Citrix from the office or from home. We do not have this problem when doing this from databases directly connected to the server. We have also tried install PDF writer as a workaround and get an error saying: "An error occurred while sending this PDF file via Email." I would be grateful for any ideas about how to solve this problem. Lavinia |
#5
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It sounds to me that you have to set up the Mail options for each Citrix
Client user just like you have to set up a normal work-station. This is usually done via Start / Control Panel / Mail ... I checked my book on Citrix (CCA Citrix MetaFrame XP 1.0 Administration Study Guide) but unfortunately, nothing was mentioned about Mail / E-mail / MAPI or Outlook. -- HTH Van T. Dinh MVP (Access) "Lavinia" wrote in message ... Hi Immanuel, You asked me "Dont you have to configure the Citrix server to send out before you can send anything?" You question prompted me to try right-clicking a word document, clicking send to and nothing happened which means it's a problem with Outlook. I'll post my question there. Thanks for your response. Lavinia "Immanuel Sibero" wrote: |
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