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Hanging application WINWORD.EXE, version 11.0.6359.0, hang module



 
 
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  #1  
Old May 2nd, 2006, 08:40 PM posted to microsoft.public.office.misc
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Default Hanging application WINWORD.EXE, version 11.0.6359.0, hang module

The error message is the same no matter what office product is used. What is
the workaround to stop this?

Thanks!

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  #2  
Old May 2nd, 2006, 09:10 PM posted to microsoft.public.office.misc
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Default Hanging application WINWORD.EXE, version 11.0.6359.0, hang module

What error message would that be? When does the error message
occur (e.g., when you click on File-Open, or when you click on
File-Print, or ???)?

Osceolakid wrote:

The error message is the same no matter what office product is used. What is
the workaround to stop this?

Thanks!


  #3  
Old May 2nd, 2006, 09:27 PM posted to microsoft.public.office.misc
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Default Hanging application WINWORD.EXE, version 11.0.6359.0, hang mod

Application Hang
Error
Event ID: 1002 (101)
Description:Hanging application WINWORD.EXE, version 11.0.6502.0, hang
module hungapp, version 0.0.0.0, hang address 0x00000000.


According to users for example Outlook 2003 is open and they try to open an
email or an attachment and it hangs.

"garfield-n-odie [MVP]" wrote:

What error message would that be? When does the error message
occur (e.g., when you click on File-Open, or when you click on
File-Print, or ???)?

Osceolakid wrote:

The error message is the same no matter what office product is used. What is
the workaround to stop this?

Thanks!



  #4  
Old May 2nd, 2006, 09:43 PM posted to microsoft.public.office.misc
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Default Hanging application WINWORD.EXE, version 11.0.6359.0, hang mod

1. Exit all Office programs (if you finally got in).
2. Do a three-finger salute (ctrl+alt+del).
3. From the task manager "processes" tab, if winword.exe is listed,
highllight it and choose End Task (if there multiple instances, End Task them
all)
4. Now, try to get into Word.
5. If you receive the error again, follow steps 2 and 3 and then do as
follows:
a. It could be a corrupt Word normal template. Open Windows Explorer.
b. Either serach for normal.dot or navigate to the following directory:
C:\Documents and Settings\[username]\Application
Data\Microsoft\Templates
c. Now delete the ~normal.dot and normal.dot files, in that order.
d. Now try to open Word.

Let us know.

"Osceolakid" wrote:

Application Hang
Error
Event ID: 1002 (101)
Description:Hanging application WINWORD.EXE, version 11.0.6502.0, hang
module hungapp, version 0.0.0.0, hang address 0x00000000.


According to users for example Outlook 2003 is open and they try to open an
email or an attachment and it hangs.

"garfield-n-odie [MVP]" wrote:

What error message would that be? When does the error message
occur (e.g., when you click on File-Open, or when you click on
File-Print, or ???)?

Osceolakid wrote:

The error message is the same no matter what office product is used. What is
the workaround to stop this?

Thanks!



 




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